
Dynamic HR professional with extensive experience in recruitment, performance management, and employee onboarding. Known for strong communication and problem-solving skills, effectively advising leadership on HR matters to drive organizational success.
Facilitate development and continuous upkeep of HR policies and databases for tracking key metrics, performance plans, appraisals, recruitment processes, and personnel actions.
Submit recruitment and personnel and maintain 400+ civilian personnel files. · Advise key managers, supervisors, and senior leadership on a wide range of civilian human resource management issues. Provide technical guidance, assistance, and information regarding recruitment, performance management, leave, benefits, time and attendance, personnel regulations, procedures, and policies.
Managed full onboarding cycle from recruitment through employee onboarding, coordinating pre-employment requirements, submitting new employee incentive packets, drafting civilian permanent change of station (PCS) requests, serving as primary point of contact for new hires and hiring managers, conducting onboarding briefs, and maintaining briefing material.
Oversaw DPMAP/DCIPS performance management programs for command, supporting performance evaluation processes through data collection and analysis, providing training to employees and supervisors, assisting with employee conduct, and delivering briefings and guidance to senior leadership.
Developed and interpreted data reports from automated Army HR databases for presentations, training materials, and official reporting, communicating findings and insights to command directorates and senior leadership.
Conduct research into regulations, review policy, update procedural documents, and disseminate relevant information across the command.
Assisted with the CCSA Transfer from USCC Air Force to USCC Army from May 2023- June 2024. Helped track and transfer various personnel documents, update policies and procedures, prepare and conduct transfer briefs, assisted with closing out items in payroll, prepare and train employees and leadership on new systems and procedures. Ensured systems reflected accurate data and worked with manpower to identify and resolve problems.
Assisted in developing and maintaining databases for tracking civilian personnel metrics, conducting analysis to identify and resolve administrative issues, enhancing overall office efficiency.
Functioned as the Brigade Customer Service Representative (CSR), ATAAPS Super user/Timekeeper, and Time and Attendance Subject Matter Expert (SME). Oversaw ATAAPS Timecard submission/corrections/adjustments. Provided updated payroll guidance and policies to the Brigade/Battalion Staff. Ran weekly and bi-weekly Time and Attendance reports, entered manual timecard corrections, finance and employee information, advanced and donated Leave, PPL requests in DCPS. Ensure missing time reports are cleared in a timely manner. Tracked and submitted certified leave documentation for Court and Military Leave. Submitted DFAS Remedy tickets for debt waivers, military buyback, pay and time and attendance discrepancies.
Facilitated in-processing of new employees and out-processing of departing employees to ensure seamless transitions within the Brigade.
Managed processing of PCS orders, completing all required documentation for employee entitlements and coordinating with RMO to ensure timely access to benefits. Ensured employee benefits to include TSP, FEGLI, FEHB and all other required documents are properly completed and submitted to CPAC for processing.
Served as the Point of Contact for Civilian Random Drug Testing. Maintained records of drug testing attendance to ensure compliance with regulations.
Provided executive-level administrative support to Brigade Commander, Brigade Command Sergeant Major, Executive Officer, and Brigade Staff. Maintained calendars and ensured all events and appointments were current, delivering specific information and details to enable effective scheduling.
Managed event logistics and materials for VIP visits, ensuring the Command Staff had necessary information. Tracked items on the S3 calendar and ensured the command team was aware of current and updated items, travels and events.
Managed front office operations, screening incoming/outgoing phone calls and emails, assisting service members, scheduling and reserving conference rooms, maintaining calendars and files, preparing and proofing correspondence, coordinating travel arrangements, and supporting Brigade functions, events, and ceremonies.
Maintained and protected classified materials and documentation, developed and managed reports for the Brigade, and conducted analysis of administrative work to identify and resolve issues, enhancing overall office functions.
Fulfilled the role of Brigade Non-DTS Entry Agent (NDEA), utilizing DTS to reserve hotels, travel, and vehicles for the Brigade Commander and Command Sergeant Major, processing and submitting travel vouchers, while assisting the Budget Officer/RMO with DTS-related tasks.
· Facilitated technical assistance for DPMAP by serving as alternate point of contact.
Provided executive-level administrative support to Brigade Commander, Brigade Command Sergeant Major, Executive Officer, and Brigade Staff. Managed calendars to ensure timely updates on events and appointments, delivering specific information and details as needed.
Performed daily administrative functions including managing front office, screening all incoming/outgoing phone calls and emails, assisting service members, scheduling, reserving conference rooms, calendar and file maintenance, timecards, onboarding, preparing and proofing correspondence, travel arrangements, records maintenance and assisting with preparing for Brigade functions, events and ceremonies.
Executed ATAAPS timecard submissions, corrections, and adjustments while serving as the Brigade Customer Service Representative (CSR), ATAAPS Super User/Timekeeper, and Time and Attendance Subject Matter Expert (SME). Delivered payroll guidance and policies to Brigade/Battalion Staff. Compiled weekly and bi-weekly Time and Attendance reports, processed manual timecard corrections, finance and employee information, and advanced and donated leave requests in DCPS. Resolved missing time reports promptly. Filed DFAS Remedy tickets for debt waivers, pay, and time and attendance discrepancies.
Coordinated events and VIP visits with Brigade S3, delivering essential information and materials to Command Staff to enhance event execution.
Facilitated team understanding of performance management practices, promoting adherence and engagement among team members.
In-processed new employees to Brigade and out-processed departing employees. Ensured employee benefits to include TSP, FEGLI, FEHB and all other required documents were properly completed and submitted to CPAC for processing
Managed travel arrangements, conference room reservations, records maintenance, and purchasing, ensuring smooth operations for the department.
Compiled documents and reports for the Music Department; analyzed administrative processes to identify and resolve issues, enhancing office functions.
Provided executive level administrative support to the Department of Music’s Program Manager, Jazz, Orchestra and Performance Faculty as well as Music Department Students.
Facilitated tours for incoming students to familiarize them with departmental offerings and campus resources. to new and prospective students and assisted with coordinating and preparing for Student and Department events.
Arranged outreach initiatives aimed at promoting the Music Department and engaging the campus community in Arts programs. to promote the Music Department and partnered with other Arts Departments to promote campus events and programs
Worked with Department staff and student workers to create marketing materials and ensure all events and performances were scheduled and announced on University website and publicly.
Processed University credit card transactions and reserved accommodations for performers and guest speakers using Concur; managed department purchases including instruments and supplies, ensuring accurate tracking for budget review.
Used Arts Vision database program to schedule all studio lessons, student recitals, student events and rehearsals
Provided administrative support to Center Directors and staff by managing emails and phone calls, maintaining files and office supplies, processing payments, preparing and proofing correspondence, assisting with child ratio reports, documenting USDA information, and ensuring high-quality customer support.
Updated and corrected patron and child information in CYMS database to maintain accurate records.
Coordinated Clothing Drive and Clothing Swap Program for military members and spouses, supplying families and those in need with children's clothing and baby items.
Managed incoming/outgoing emails and phone calls, solved problems daily, supported projects and events, prepared and proofed correspondence, and provided administrative support to upper management. Maintained sign in/sign out logs, records, archives, and working files.
Managed timecard submissions and corrections in ATAAPS system.
Coordinated Family, Moral, Welfare and Recreation (FMWR) and CYS Employee Recognition Program by managing nomination forms and organizing award ceremonies.
Assisted CYS Nutritionist with food ordering for CYS facilities, verified receipts and products, and coordinated with Child Development Centers to account for food deliveries and items.
Used CYMS database to update/change/add information about patrons and children and process payments/refunds.
Processed and updated international background checks for CARCO business clients, ensuring compliance and thorough vetting.
Compiled documents and reports for the International Department, analyzing administrative processes to identify issues and enhance office efficiency.
Delivered comprehensive internal and external customer service support, coordinating outreach efforts, maintaining organized files, and managing all communications.
Managed the front office, handled all incoming/outgoing emails and phone calls, assisted with scheduling, file maintenance, preparing and proofing business correspondence and marketing materials, purchasing and inventory, provided administrative and operational support to the Artistic Director and production staff
Provided comprehensive administrative support to artistic and management staff, ensuring smooth operations and effective communication across departments
Coordinated outreach projects to promote arts education, including Gilbert Glee Program, Children’s Summer Camp, and Performance Classes, enhancing community engagement
Conducted tours to showcase theatre offerings to public and prospective performers/groups, fostering interest and participation in programs
Provided executive level administrative support to the Artistic Director, Managing Director, Marketing Director and Production Staff
Coordinated administrative tasks, including answering phone calls and emails, conducting theatre tours, managing studio and student classes, tracking class payments, maintaining calendars, preparing correspondence and marketing materials, and overseeing office and theatre supplies to enhance operational efficiency.
Worked with the Finance Department to ensure performers received contracts and paychecks in a timely manner and assisted with travel arrangements and hotel accommodations for performers.
Coordinated outreach projects to promote theatre at summer camps, arts festivals, and community events, increasing local engagement and visibility.