LINDSAY NEYENS
DUBUQUE,IA
Summary
6+ years of accounting education/experience and 5+ years of customer service experience. Results-oriented Accountant with 3 years of experience in accounting, audit and finance-related settings. Quick and eager learner with acute attention to detail and consistent track record of identifying process improvements to drive quality, accuracy and efficiency.
Overview
20
20
years of professional experience
Work History
Income Auditor/Rental
Eagle Ridge Resort & Spa
Galena, IL
04.2021 - Current
- Audit daily revenue for 14 different revenue centers
- Research and respond to guest inquiries
- Billing and statements for Rental home properties
- Travel Agent commissions
- Prepare monthly special deposits
- Manage and maintain food & beverage transfers.
Loan Imaging Documentation Specialist
MidWestOne Bank
Dubuque, IA
05.2020 - 02.2021
- Review loan documents
- Enter information into customer accounts
- Scan related files
- Create collateral information.
Customer Service Representative
Focus Services
Dubuque, United States
05.2004 - 09.2009
- Inbound customer service for Qwest phone company
- Answer incoming calls
- Provide information about services and billing
- Sign customers up for services.
Education
Bachelor of Science - Accounting
University of Phoenix
Associate of Arts - Accounting
Northeast Iowa Community College
Skills
- Proficient with Microsoft programs including Outlook, Excel, Word, and Powerpoint
- Experience with POS software (Springer-Miller, Host, SpaSoft, Teres)
- Can work well in teams or independently
- Customer service skills
- Familiar with various banking applications
- Experience with Accounting Software (M3)
- General Ledger Maintenance
- Accounting Principles
- Account Reconciliation
- Report Generation
- Internal Auditing
- Bookkeeping
References
References available upon request.
Timeline
Income Auditor/Rental
Eagle Ridge Resort & Spa
04.2021 - Current
Loan Imaging Documentation Specialist
MidWestOne Bank
05.2020 - 02.2021
Customer Service Representative
Focus Services
05.2004 - 09.2009
Bachelor of Science - Accounting
University of Phoenix
Associate of Arts - Accounting
Northeast Iowa Community College
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