Lindsay Nordahl
West Valley City,UT
Summary
Dedicated Cocktail Waitress/Bartender with 10 years of experience working in the bar industry. Looking to obtain a part-time position as a Cocktail Waitress in a reputable bar to provide excellent service and skills to improve service level of the establishment. Hardworking and skilled at meeting the needs of diverse customers while keeping calm and maintaining professionalism. History of maintaining an organized work space and training incoming staff. Compassionate people person focused on providing emotional and social support to promote overall wellness.
Overview
10
10
years of professional experience
Work History
Cocktail Waitress
Prohibition Bar
Murray, UT
10.2019 - 02.2022
- Made significant number of drinks served and developed strong knowledge of classic cocktails.
- Deliver excellent customer relations, building and maintaining positive and professional relationship.
- Assessed customer needs and preferences to make appropriate beverage and food recommendations.
- Acquired strong knowledge of food/drink menu and additional upsell products.
Cocktail Waitress/Bartender
The Midway
Midvale, UT
06.2017 - 10.2019
- Prepare drinks according to Midway standards, recommend specials, and replenish drinks as needed.
- Consistently provide prompt service, manage cash and payments, and maintain customer satisfaction.
- Establish rapport with guests, cater to all requests, and resolve service issues in timely manner.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Cocktail Waitress
Poplar Street Pub
Salt Lake City, UT
12.2013 - 03.2017
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Collected dirty flatware and glassware to deliver to sanitizing station.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Greeted new customers, discussed specials and took drink orders.
Cocktail Waitress
Legends Bar & Grill
Salt Lake City, UT
10.2012 - 11.2013
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
- Determined customer preferences to suggest appropriate cocktails and increase sales.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
High School Diploma -
West Jordan High School
West Jordan, UTSkills
- High Energy and Stamina
- Transactions and Cash Handling
- Staff Training
- Verbal and Written Communication
- Cleaning and Sanitizing
- Menu Recommendations
- Customer Service and Rapport
- Order Accuracy and Delivery
- Relationship Building
- Point of Sale Systems
- Cool Under Pressure
- Conflict and Complaint Resolution
Timeline
Cocktail Waitress
Prohibition Bar
10.2019 - 02.2022
Cocktail Waitress/Bartender
The Midway
06.2017 - 10.2019
Cocktail Waitress
Poplar Street Pub
12.2013 - 03.2017
Cocktail Waitress
Legends Bar & Grill
10.2012 - 11.2013
High School Diploma -
West Jordan High School
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