Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lindsay Palmer

Lebanon,IN

Summary

Knowledgeable Manager with solid background as Owner/Operator. Proven ability to manage operational aspects efficiently and drive business growth through strategic planning and execution. Demonstrated strong leadership and problem-solving skills, consistently ensuring high-quality service and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Owner/Operator

Subculture Studio
07.2022 - Current
  • Managed salon operations efficiently, ensuring smooth day-to-day functioning and quality customer experiences.
  • Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
  • Increased customer retention through exceptional service and consistent follow-up communication.
  • Educated clients on proper lash care techniques to prolong the life of their extensions and promote optimal eye health.
  • Received consistent positive feedback from clients regarding professionalism, skill set, and quality of work provided.
  • Organized shelves to maintain visual appeal and promote specific merchandise.
  • Reconciled quickbooks account and reviewed P&L reports

Senior Lash Artist/Trainer

The Lash Lounge
11.2019 - 07.2022
  • Assisted in training new Lash Artists at the salon, sharing expertise on technique, client interaction, and best practices.
  • Maintained proper sanitation, sterilization, and safety procedures to ensure a safe and healthy environment for both clients and staff.
  • Upsold additional services such as lash lifts, tinting, and brow shaping, boosting overall revenue for the salon.
  • Troubleshot issues related to scheduling conflicts or dissatisfaction with services promptly in order to maintain high levels of client satisfaction.
  • Consulted with clients to understand desired look and discuss available lash options.
  • Maintained full schedule of appointments with over 30+ clients per week.

Education

North Central High School
Indianapolis, IN

Esthetics License -

Aveda Institute
Indianapolis, IN
05-2018

Skills

  • Store operations
  • Staff training and development
  • Multitasking and organization
  • Inventory management
  • Budget planning
  • Customer relations

Timeline

Owner/Operator

Subculture Studio
07.2022 - Current

Senior Lash Artist/Trainer

The Lash Lounge
11.2019 - 07.2022

North Central High School

Esthetics License -

Aveda Institute