Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lindsay Peroz

Miami

Summary

Results-driven professional with experience in front desk operations and team supervision. Skilled in managing customer relations and optimizing workflows, contributing to enhanced service delivery and client retention.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Receptionist

Luxury Nails and Hair Spa
Pembroke Pines, FL
07.2024 - Current
  • Managed front desk operations, ensuring seamless client check-in and appointment scheduling.
  • Provided exceptional customer service, addressing client inquiries and resolving concerns promptly.
  • Coordinated with stylists to optimize workflow and enhance client satisfaction through effective communication.
  • Maintained cleanliness and organization of reception area, contributing to a welcoming environment for clients.

Manager in Charge

GONG CHA Tea
Pembroke Pines, FL
06.2023 - 12.2025
  • Supervised daily operations to ensure high-quality service and product consistency.
  • Trained and mentored staff in customer service protocols and tea preparation techniques.
  • Implemented inventory management processes to reduce waste and optimize stock levels.
  • Analyzed sales data to identify trends and improve promotional strategies for seasonal offerings.
  • Managed beverage service operations to enhance overall customer experience.

Coding Instructor

Code Ninjas
Aventura, FL
01.2020 - 09.2020
  • Developed and implemented coding curricula for students aged 7-14, enhancing engagement and understanding.
  • Facilitated hands-on programming projects using Scratch and JavaScript, fostering creativity and problem-solving skills.
  • Mentored junior instructors, providing guidance on teaching methodologies and classroom management techniques.
  • Evaluated student progress through assessments, adapting instructional strategies to meet diverse learning needs.

Education

Associate of Arts - Psychology

Broward College
Davie

High School Diploma -

Saint Thomas Aquinas High School
Fort Lauderdale, FL
05-2024

Bachelor of Science - Biology

Florida International University
Miami, FL
12-2027

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Appointment scheduling
  • Customer and client relations
  • Greeting and seating clients
  • Schedule management
  • Professional demeanor
  • Typing speed
  • Positive and professional

Certification

  • CPR License - EXP 2027
  • Certified General Manager, Gong Cha Tea - September 2023-December 2025

Languages

Spanish
Professional Working
English
Native or Bilingual
Portuguese
Professional Working

Timeline

Receptionist

Luxury Nails and Hair Spa
07.2024 - Current

Manager in Charge

GONG CHA Tea
06.2023 - 12.2025

Coding Instructor

Code Ninjas
01.2020 - 09.2020

Associate of Arts - Psychology

Broward College

High School Diploma -

Saint Thomas Aquinas High School

Bachelor of Science - Biology

Florida International University