Lindsay Ratcliffe
Pearisburg,VA
Summary
Dynamic SLP with 14 years of experience and solid reputation for organization, compassion and attention to detail. Always enthusiastic to take on new cases and support patients' speech and communication goals through creative and effective treatment planning. Highly personable and productive clinical professional. As well as, extremely driven Skincare Consultant with 7 years of experience in recruitment, sales, and customer service. Friendly and reliable individual skillful in building strong client bonds resulting in top sales, personable for recruitment purposes, and team leader. Committed to taking ownership and initiative to accomplish individual sales quotas.
Overview
22
22
years of professional experience
Work History
Independent Skincare Consultant
Rodan+Fields- Network Marketing Company
San Francisco, CA
08.2015 - Current
- Met sales goals by building customer relations and recruiting new customers, increasing likelihood of repeat business.
- Top 2% of company with over 300,000 consultants
- Top Recruiter of new consultants. Team of 500+ entrepreneurs.
- Provided in-person, phone, and virtual training to personal team and entire company field including product training/demos, recruitment strategies, motivational speaking, and business excellence.
- Comfortable making cold calls, sending inquiries to new contacts, and talking to potential prospects via all forms of communication.
- Resolved customer complaints and facilitated conflict resolutions.
Speech-Language Pathologist
Carilion Clinic
Christiansburg, Virginia
06.2010 - Current
- Clinically assessed, monitored and treated acute care patients and out-patient adults with acquired, progressive, and debilitation illnesses.
- Continually collaborated with physicians and medical team members to achieve speech therapy goals.
- Contributed to team meetings and collaborated with management in patient recovery program decision-making process.
- Engaged patients and families in therapy process to support overall progress and hard decision making.
- Taught planned strategies and programs to medical teams to aid in speech therapy efforts and overall patient care facility wide.
Speech Pathologist
Encompass Health Rehabilitation Hospital
Princeton, WV
08.2017 - 08.2019
- Evaluated speech and language abilities by administering diagnostic tests.
- Recorded detailed prognosis, treatment, responses and progress notes in patient charts.
- Frequent patient and family education.
Home Health Speech Pathologist
Amedysis Home Health
Christiansburg, Virginia
06.2009 - 08.2010
- Evaluated speech and language abilities by administering diagnostic tests.
- Recorded detailed prognosis, treatment, responses and progress notes in patient charts.
- Delivered home care therapy to home bound and long-term care patients.
Education
Master of Arts - Speech Language Pathology
University of Central Florida
Orlando, FL08.2008
Bachelor of Arts - Communication Sciences And Disorders
University of Florida
Gainesville, FL05.2006
High School Diploma -
Vero Beach High School
Vero Beach, FL06.2002
Skills
- Top Sales Associate: customer needs assessments
- Top Recruiter: Team building of 500 consultants
- Relationship building and maintenance, follow-up, and excellence
- Comfortable with in-person and virtual training company wide
- Consultative Sales Approach
- Excellent, professional communication skills
- Driven to meet Quotas
- Goal oriented and competitive when incentivized
Timeline
Speech Pathologist
Encompass Health Rehabilitation Hospital
08.2017 - 08.2019
Independent Skincare Consultant
Rodan+Fields- Network Marketing Company
08.2015 - Current
Speech-Language Pathologist
Carilion Clinic
06.2010 - Current
Home Health Speech Pathologist
Amedysis Home Health
06.2009 - 08.2010
Master of Arts - Speech Language Pathology
University of Central Florida
Bachelor of Arts - Communication Sciences And Disorders
University of Florida
High School Diploma -
Vero Beach High School
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