Lindsay Robbins
Springville,UT
Summary
Focused dental hygienist with several years' expertise in assessment, treatment and prevention of oral diseases. Highly accomplished in educating patients on oral health, hygiene and disease prevention. Adept in building relationships with patients. Seeking to leverage experience to take next career step with growing dental office.
Overview
11
11
years of professional experience
Work History
Office Manager/Dental Hygienist/Insurance Specialist
Art City Dental
Springville, UT
08.2022 - 10.2024
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Processed payroll accurately ensuring all employees were paid on time.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Verified patient insurance coverage and eligibility for dental services.
- Created and maintained accurate electronic records of all insurance claims and payments.
- Corresponded with patients, providers, and insurance companies to ensure timely processing of claims.
- Resolved any discrepancies between patient billing statements and insurance reimbursements.
- Processed requests for pre-authorization of treatments from providers on behalf of patients.
Dental Hygiene Coach
Hygienics Consulting
01.2022 - 01.2023
- Developed and implemented dental practice operations procedures.
- Provided comprehensive evaluation of clinical practices, workflow and patient care.
- Conducted training sessions for staff on topics such as infection control, HIPAA compliance, record keeping and customer service.
- Assessed existing technology in dental offices to identify areas of improvement.
- Created detailed reports outlining recommendations for increased efficiency and cost savings.
Clinical Instructor
Utah Valley University, South Franklin Community Center
Orem, UT
01.2019 - 04.2020
- Developed and implemented clinical teaching strategies to provide students with hands-on experience in patient care.
- Conducted evaluations of student performance, provided feedback and guidance on areas of improvement.
- Guided students in administering dental anesthesia with accuracy
- Prepared students to pass their clinical anesthesia boards
Clinical Instructor
Utah College of Dental Hygiene
Orem, UT
07.2013 - 05.2017
- Developed and implemented clinical teaching strategies to provide students with hands-on experience in patient care.
- Conducted evaluations of student performance, provided feedback and guidance on areas of improvement.
- Collaborated with other healthcare professionals to ensure optimal patient care during clinical rotations.
Education
Bachelors of Science - Dental Hygiene
Utah College of Dental Hygiene
04.2011
Skills
- Office Management
- Billing/insurance
- Data Entry
- Banking operations
- Organizational Skills
- Soft tissue management
- Digital Radiographs
- Anesthetic Administration
- Periodontal evaluation
- Dentrix software proficiency
- Dental health promotion
- Patient Education
- Laser certified
- Treatment planning and presentation
References
Sarah Bateman - Dental Hygienist - 385-225-7966
Kristan Bishop - Dental Assistant - 385-312-3854
Tracy Thorup - Office Manager/Owner MPMB Co-founder 310-226-4420
Timeline
Office Manager/Dental Hygienist/Insurance Specialist
Art City Dental
08.2022 - 10.2024
Dental Hygiene Coach
Hygienics Consulting
01.2022 - 01.2023
Clinical Instructor
Utah Valley University, South Franklin Community Center
01.2019 - 04.2020
Clinical Instructor
Utah College of Dental Hygiene
07.2013 - 05.2017
Bachelors of Science - Dental Hygiene
Utah College of Dental Hygiene
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