Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
References
Education and Training
Generic

Tracye Dukes

Troup,TX

Summary

Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Overview

22
22
years of professional experience

Work History

Office Manager/Insurance Specialist

Simply Construction
06.2024 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.

Paraprofessional

Troup ISD
08.2021 - 05.2024
  • Assisted in the development and implementation of individualized education plans for students with special needs.
  • Conducted one-on-one tutoring sessions with struggling students when needed.
  • Attended professional development workshops related to job responsibilities.
  • Assisted in the implementation of educational programs for special needs children.
  • Assisted teachers with planning and preparing lessons for students.
  • Supervised small groups of students during instruction time.
  • Provided guidance to students in the classroom setting.
  • Created and maintained positive relationships with students, parents, and colleagues.
  • Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
  • Supported students throughout academic instruction and assignments.
  • Assisted children at stations during small-group learning periods.

Store Manager

Grapevine Olive Oil Company
01.2017 - 10.2019
  • Monitored inventory levels and placed orders to restock shelves.
  • Created weekly work schedules for store personnel.
  • Recruited, trained and supervised new employees.
  • Implemented efficient systems for tracking stock movement.
  • Resolved customer complaints in a timely manner.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Ensured compliance with safety regulations and company policies.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Updated and maintained store signage and displays.

Sales Associate

Sherwin Williams
01.2016 - 01.2017
  • The job duties that come with working in a paint store include but are not limited to waiting on customers, answering the phones, stocking, operating the forklift, cleaning, filing applications, faxing documents to headquarters

Dukes Designs
11.2014 - 12.2015
  • Self-employed refurbishing furniture, interior design, custom built furniture staged homes for Clayton Homes Desoto

Sales Associate

Lowes
02.2014 - 10.2014
  • As a sales associate in the paint department my daily duties included but were not limited to, mixing paint colors for customers, helping customers locate the items needed to complete all of their projects, as well as helping at the checkout areas when needed

Dukes Designs
01.2013 - 01.2014
  • Self Employed, custom built furniture, refurbishing old furniture, interior design, wedding décor

Office Manager/Safety

Spirit Drilling/ Solids Solutions
11.2003 - 11.2012
  • Responsible for all payroll, billing, receivables, inventory and drug testing, in charge of all random drug test for the employees, answered the phones and did all ordering of materials for use in the oilfield industry
  • As the office manager as well I did all filing, faxing, emailing out work schedules, answering the phones when in the office, ordering all office required supplies as well as making sure the office was clean

Education

High School Diploma -

Arp High School
Arp, TX
05-1988

Skills

  • Speaking Sales and Marketing
  • Customer and Personal Service Active Listening
  • English Language Reading Comprehension
  • Administration and Management Coordination
  • Time Management Clerical
  • Educational assistance
  • Teacher Support
  • IEP compliance
  • Special Education Support
  • Documentation
  • Classroom support
  • Customer service
  • Office management
  • Organizational skills
  • Office administration

Affiliations

  • I am very active in my grandson's activities
  • I have an in home baking business
  • Family oriented

Timeline

Office Manager/Insurance Specialist

Simply Construction
06.2024 - Current

Paraprofessional

Troup ISD
08.2021 - 05.2024

Store Manager

Grapevine Olive Oil Company
01.2017 - 10.2019

Sales Associate

Sherwin Williams
01.2016 - 01.2017

Dukes Designs
11.2014 - 12.2015

Sales Associate

Lowes
02.2014 - 10.2014

Dukes Designs
01.2013 - 01.2014

Office Manager/Safety

Spirit Drilling/ Solids Solutions
11.2003 - 11.2012

High School Diploma -

Arp High School

References

References available upon request.

Education and Training

other

Similar Profiles

CREATE PROFILE