Karla Sulcer
Athens
Summary
Dedicated office manager with strengths in customer service and organizational skills. Proven ability to streamline workflows and manage financial records, ensuring accuracy and efficiency.
Overview
22
22
years of professional experience
Work History
Office Manager/Insurance Specialist
Hall Chiropractic Clinic
Athens, AL
03.2000 - 04.2017
- Verified and filed all insurance claims
- Escorted patients to designated treatment rooms, ensuring efficient workflow.
- Answered the phone and made appointments
- Managed financial records and prepared deposits for banking transactions.
- Executed comprehensive end-of-day and monthly reporting processes.
- Recorded and verified patient and insurance information along with payment details.
- Reviewed and finalized patient bills to maintain accurate financial records.
- Followed up on all insurance claims, including auto and legal claims
- Provided help with therapies when needed
- Organized and maintained filing system for all paperwork.
- Helped keep office clean and organized
- Ordered office supplies
Insurance Claims Specialist
Athens-Limestone Medical Associates
Athens, AL
08.1995 - 12.1999
- Analyzed insurance claims and rectified discrepancies to uphold quality standards in processing.
- Organized and maintained patient and insurance documentation processes.
- Supported nursing and medical staff in daily operational activities.
- Managed incoming calls to assist patients with insurance inquiries.
Education
Bachelor of Arts - Business
Martin Methodist College
Pulaski, TN12-1995
Skills
- Office management
- Customer service
- Strong organizational abilities
- Data entry
- Administrative support
- Document management
- Account reconciliation
- Time management
- Attention to detail
- Reliability
- Adaptability and flexibility
Timeline
Office Manager/Insurance Specialist
Hall Chiropractic Clinic
03.2000 - 04.2017
Insurance Claims Specialist
Athens-Limestone Medical Associates
08.1995 - 12.1999
Bachelor of Arts - Business
Martin Methodist College