Lindsay Woodall
Splendora
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
Sonic Drive-In
Porter Heights, TX
07.2025 - Current
- Oversaw all aspects of daily operations, including staff management, customer service, and financial performance
- Led a team of 30 employees, providing guidance, training, and support to ensure high levels of productivity and performance
- Achieved sales targets consistently by implementing targeted promotions and upselling techniques
- Managed inventory levels to optimize stock availability while minimizing carrying costs
- Created employee schedules that ensured adequate staffing levels during peak hours while controlling labor costs
- Resolved customer complaints promptly and effectively to maintain high levels of customer satisfaction
- Implemented customer loyalty programs, resulting in increased repeat business
- Handled basic HR functions, such as payroll and employee administrative tasks
- Processed invoices, expense reports, and basic billing
Assistant Manager
Splendora Sonic
Splendora, TX
06.2016 - 07.2025
- Assisted the General Manager with daily restaurant operations
- Supervised and supported crew members during shifts to ensure smooth service
- Opened and closed the restaurant, including cash handling and security procedures
- Ensured fast, friendly, and accurate customer service at all times
Education
High school diploma - High school diploma or GED
Splendora High School
Splendora, TX05.2019
Skills
- Organizational skills
- Food service management
- Food safety
- Managing food service teams - Largest food service team managed (More than 20 team members)
- QuickBooks
- Team motivation (leadership skill)
- Daily transaction recording
- Conducting staff training sessions as a first-line manager
- Management
- Cash handling
- Referrals (candidate sourcing)
- Food service inventory management
- Food safety management
- Cost control
- POS systems
- Customer complaint resolution
- Communication skills
- Food handling
- Staff scheduling
- Customer service
- Profit and loss analysis
Certification
- ServSafe Food Manager Certification
- Driver's License
Languages
English
Timeline
General Manager
Sonic Drive-In
07.2025 - Current
Assistant Manager
Splendora Sonic
06.2016 - 07.2025
High school diploma - High school diploma or GED
Splendora High School