Lindsay Simmons
Beaverton ,OR
Summary
Friendly receptionist with many years of experience carrying out clerical and customer service tasks. Detailed and precise when entering client and customer data and assisting colleagues. Skilled at supporting customers with simple and complex needs with professionalism.
Overview
4
4
years of professional experience
Work History
Receptionist
Ruby
06.2019 - 01.2023
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Confirmed appointments, communicated with clients and updated client records.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email and telephone.
Education
Magic City High School
Minot, ND05.1999
Skills
- Customer Service
- Customer and Client Relations
- Telephone Skills
- Security Awareness
- Appointment Scheduling Software
- Judgment and Decision-Making
- Patient Information Collection
- Call Screening
- Documentation
Timeline
Receptionist
Ruby
06.2019 - 01.2023
Magic City High School
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