Lindsay Solonycze
Los Angeles,CA
Summary
Highly versatile professional with a diverse background in sales, customer service, hosting, brand consulting, and the entertainment industry. Demonstrated success in exceeding expectations and delivering exceptional experiences for expanding companies. Skilled in building strong relationships, having a team work mindset, and adapting to changing environments. Proven ability to thrive in fast-paced settings while maintaining attention to detail and providing top-notch customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Coordinator, Concierge
Le Chic Dentist
Los Angeles, CA
08.2023 - Current
- Greeted new patients and provided them with necessary paperwork to complete prior to their appointment.
- Assisted in scheduling appointments for new patients, ensuring that all relevant information was collected and entered into the patient database accurately.
- Responded promptly to telephone inquiries from potential new patients regarding services offered.
- Provided TMJ masseter massage for patients with a history of clenching/grinding and offered treatment options for patient relief.
- Answered questions from customers regarding pricing, availability and services offered.
- Provided advice on exercises or lifestyle changes that could improve overall well-being.
- Recognized signs of stress or strain in clients' muscles and adjusted technique accordingly.
- Performed quality, therapeutic bodywork to meet clients' needs.
- Greeted customers warmly upon arrival and created a welcoming environment throughout their visit.
- Communicated with clients regarding their preferences for pressure, temperature, music., during the session.
Brand Ambasador, Private Events
200 Proof
Los Angeles
09.2022 - Current
- Greeted VIP guests, gathered information to seat groups and prepared for private event clients such as Netflix, Today GA, LA Screenings, and Top Chef.
- Looked ahead of assigned duties and assisted as needed in other departments when available. Built positive relationships with other front-of-house and staff.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Escorted guests to seating areas and accommodated special requests
- Helped chef, staff and team set up small and large events to coordinate smooth execution.
- Responded appropriately client complaints, bringing major issues to attention of manager on duty.
Vocalist, Model, Actress
Imperativa Records, It Model Management
Los Angeles, CA
06.2018 - Current
- Recorded two albums with Impertiva Records
- live performances for private events
- Session vocalist for genres: pop, classical, classical crossover, Epic music, contemporary Christian, Choral and musical theatre.
- "Globus", solo vocalist
- Solidified relationships with partners, venues and industry individuals, effectively building strong network of resources for future event planning.
- Performed in front of live audiences on television and as part of bespoke productions.
- Used strong negotiation skills to obtain top-notch bookings.
- Managed relationships with industry unions, maintaining positive communication and collaboration.
- Negotiated contract terms to maintain favorable working conditions and compensation.
- Songwriter
- Commercial Actress
- Hand Modeling
- Brand Ambassador
- Provided requested vocals for sessions with BMG with quick turnaround time
- Knowledge of music industry with global experience and collaborations in London, Spain, and Italy
- Creative improvisational skills with quick musical implementation as requested
- Studio album completions for a 2021 launch
- Face-to-face communication with team for business development, strategy and marketing.
Administrative Coordinator
Pvolve
Los Angeles, CA
02.2020 - 04.2021
- Boutique VIP client focused studio in Los Angeles with A-list regulars
- Maintained multi level expanding boutique fitness studio
- Interacted daily with VIP clientele, assistants, managers and confidentiality agreements
- Focused on business strategy and daily operations
- Heavy email response in Outlook
- Maintained consistent phone correspondence and follow up
- Monitored and exceeded target monthly sales goals and bonus opportunities
- Executed brand expansion through B2B sales for new franchise opportunities with New York executive team
- Generated ideas for brand collaborations with clients and studio for further outreach
- Assisted new hires with training and high level studio functioning
- Assisted in creating monthly events with new brands
- Assisted with in studio deliveries, unboxing and organization
- Managed administrative processes and prepared key reports and documentation.
- Liaised between employees and upper-level management and resolved issues.
- Interacted with clients to coordinate logistics and gather data.
- Assisted instructors with equipment set up for class and breakdowns
Administrative Coordinator
Body By Simone
Los Angeles, CA
05.2018 - 05.2021
- Managed in studio, virtual, and private training sessions
- Handled multiple transactions through Mind-Body system
- Managed two bi-coastal studio email accounts in Microsoft Office 365
- Lead with positive direct communication
- Provided hospitality for high profile celebrity clients/assistants
- Maintained strict confidentiality
- Managed 40-50 clients at once during class crossovers
- Assisted with new-hire training
- Facilitated brand partnerships and collaborations
- Consistently hosted remote virtual experiences for 15+ zoom participants while monitoring instructor, music setup, audio, and client needs by providing exceptional customer service
- Provided creative social media, filming, editing insight and ideas
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
Administrative Coordinator
Rise Nation
Los Angeles, CA
07.2017 - 06.2018
- Managed front desk
- VIP confidential check-ins while handling 20+ clients, answering phones, communicating with employees over channeled systems
- Assisted with instructor setup and monitored class safety
- Set up equipment for client with full safety discussions and confirmations
- Tested equipment for safety, and assisted in equipment repair as needed
- Assisted instructors for class and audio prep
- Operated security alarm systems when opening and closing the building
- Aided in event ideas and setup
- Assisted with brand collaborations
Volunteer
Feed the Homeless
Venice, CA
01.2018 - 02.2018
- Assisted in preparing and providing food to homeless
- Set up tables and chairs and unloaded necessary equipment to prepare for events.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Offered support and assistance to community members.
- Helped with prep, set up, and breakdown of community and public events.
Assistant
Colorado Therapeutic Riding Center
Boulder
- Assisted horse therapists with sidewalking next to child with disabilities
- Served as contact person and source of information to maintain great communication with clients
- Encouraged and assisted those with disabilities and openly communicated with parents
- Maintained positive working relationship with fellow staff and management.
- Handled incoming calls and directed callers to appropriate department or employee.
- Greeted guests and vendors to assist in navigating space.
- Assisted in maintaining barn and horse arenas to prepare for each session
Inspiring Lead
Coupla Guys and Gals
Los Angeles, CA
01.2017 - 02.2018
- Provided physical assistance and lifting
- Teamwork building and idea leadership
- Fostered positive uplifting environments and organization for non-profit
- Worked with ‘Feed T Homeless Initiative Food Program’
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelor of Music - Vocal Performance, Opera
University of Colorado
05.2006
Skills
- Proficient in Spanish and Italian
- Customer service
- VIP clientele experience with communication, contracts and confidentiality
- Social media expertise with all platforms
- Facilitates heavy email and phone response
- Idea leadership
- Thrives in multi-faceted environments involved in creativity
- Proficient with Dropbox, proofreading, client support
- Attention to Detail
- Problem-Solving
- Employee Training experience
- Client Rapport
- Friendly, positive attitude
- Communication
- Interpersonal Skills
- High-Volume Dining
- Warm and Welcoming
- Reliable and Trustworthy
References
REFERENCES:
Uli Maybach
Maybach Foundation
Contact: uli@maybach.org
Jan Coleman
Director of Global Marketing Partnerships, The Walt Disney Company
Contact: janbcole4@gmail.com
323-627-3808
Yoav Goren
310-508-6215
Contact: yoavgorenmx@gmail.com
Beverly Hills Dental Arts
Contact: anjiraj@gmail.com
Languages
Websites
Certification
Imperativa Records
- CA Food Handler Certified- Premier Food Safety-01/2023
- RBS Certified-Drink Wise America- 11/2022
- CPR/AED Certified - Active
- Esthetician License - Rock Creek Medi Spa-Active
Timeline
Patient Coordinator, Concierge
Le Chic Dentist
08.2023 - Current
Brand Ambasador, Private Events
200 Proof
09.2022 - Current
Administrative Coordinator
Pvolve
02.2020 - 04.2021
Vocalist, Model, Actress
Imperativa Records, It Model Management
06.2018 - Current
Administrative Coordinator
Body By Simone
05.2018 - 05.2021
Volunteer
Feed the Homeless
01.2018 - 02.2018
Administrative Coordinator
Rise Nation
07.2017 - 06.2018
Inspiring Lead
Coupla Guys and Gals
01.2017 - 02.2018
Assistant
Colorado Therapeutic Riding Center
Bachelor of Music - Vocal Performance, Opera
University of Colorado
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