Lindsay Van Houten
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service
. Goal-oriented and excel in greeting a high volume of customers and recommending merchandise based on individual requirements, wants, and needs. Very skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
7
7
years of professional experience
Work History
Sales Associate
Macy's Department Store
08.2021 - 02.2023
- Increased sales revenue by building a strong customer relationship.
- Increased customer satisfaction through exceptional customer service, addressing concerns promptly along with finding solutions that will work for client. and making sure every customer is welcome with a great attitude and welcoming smile.
- Developed new client relationships by actively engaging with customers, showing and explaining the jewelry that would be a best fit and why for them.
- Achieved monthly sales goals by implementing effective sales strategies by having an extremely high level of knowledge for the pieces.
Bartender Shift Manager
My Neighbors Pub
06.2017 - 04.2019
- Improved customer satisfaction by establishing a customer relationship and delivering fast and efficient drinks during busy shifts.
- Enhanced productivity by delegating tasks, helping improve skills if needed, and overseeing workflow in a fast-paced environment.
- Helped employees with sales techniques to upsell orders for their drinks and food
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Handled money and tips for employees in a accurate and efficient way to ensure all sales are accounted for and correct.
- Ensured sure all customers are having a great time but in a safe way.
Bar Manager
The Corner Pocket
09.2015 - 03.2017
- Increase customer satisfaction by implementing innovative and exciting employee training meetings.
- Increased business by implementing creative marketing and promotional events including APA tournaments, karaoke, and exciting holiday dinners, etc.
- Finding proper and encouraging ways for each employees that are struggling to ensure they are working at their best potential.
- Streamlined inventory for optimal stock levels, reduced waste, and make to sure no unnecessary orders are being placed.
- Ensured all customers had a wonderful time in a safe way and according laws and regulations
Education
High School Diploma -
Harborfields High School
Greenlawn, NY06.1999
Skills
- Upselling
- Promotional Support
- Sales Development
- Business Development
- Employee support
- Client relationships
Timeline
Sales Associate
Macy's Department Store
08.2021 - 02.2023
Bartender Shift Manager
My Neighbors Pub
06.2017 - 04.2019
Bar Manager
The Corner Pocket
09.2015 - 03.2017
High School Diploma -
Harborfields High School