Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Open To Work
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Hi, I’m

Lindsay Short

Georgetown,DE
Lindsay Short

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Provider Engagement Account ManagerProvider Liaison

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

Hybrid
Location: Georgetown, DE
Open to relocation: Yes

Important To Me

Work-life balanceCompany CultureCareer advancementPersonal development programsHealthcare benefits

Summary

Results-driven Provider Engagement Account Manager with expertise in client relationship management, operational efficiency, and strategic planning. Committed to enhancing client satisfaction and retention through tailored solutions and effective problem-solving.

Overview

6
years of professional experience

Work History

Centene
Newark, DE

Provider Engagement Account Manager
02.2023 - Current

Job overview

  • Managed client relationships to ensure satisfaction and retention.
  • Developed strategic account plans aligning with client goals and objectives.
  • Collaborated with cross-functional teams to deliver tailored solutions for clients.
  • Analyzed account performance metrics to identify opportunities for growth and improvement.
  • Implemented process improvements that enhanced operational efficiency within the team.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Beebe Medical Group
Lewes, DE

Medical Biller II
11.2020 - 01.2023

Job overview

  • Processed insurance claims accurately and efficiently, ensuring timely reimbursements for services rendered.
  • Reviewed patient accounts to resolve billing discrepancies and improve collection rates.
  • Collaborated with healthcare providers to verify patient information and ensure compliance with billing regulations.
  • Analyzed billing data to identify trends, leading to improved operational processes and reduced errors.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Collected payments and applied to patient accounts.
  • Streamlined billing processes by implementing efficient procedures to improve accuracy and reduce errors.

Education

Bachelor of Science

University of Delaware
Newark, DE

Bachelor of Science from Human Services, Education, And Public Policy
05-2004

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Goal oriented
  • Client relationship management

Timeline

Provider Engagement Account Manager

Centene
02.2023 - Current

Medical Biller II

Beebe Medical Group
11.2020 - 01.2023

Bachelor of Science

University of Delaware

Bachelor of Science from Human Services, Education, And Public Policy

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