LINDSAY STEWART DAVIS

Senior Technical Systems Analyst with 5 years of expertise in optimizing operations through innovative information systems solutions. Proven track record of translating strategic business objectives into cutting-edge system designs that drive growth and efficiency. Recognized for pioneering new technologies to elevate existing systems and introduce transformative solutions. Skilled in end-user support, web and mobile platform development, proposal writing, and computer hardware platforms. Experienced in stakeholder engagement, requirements gathering, documenting as-is and to-be processes, design, user acceptance testing (UAT), defect resolution, and seamless implementation of technical solutions.

• Created custom JQL filters for JIRA boards to increase productivity by 30% and enhance project automation.
• Upgraded program workflows and documentation strategies to improve data storage, resulting in a 23% increase in performance by reducing redundancy within the team.
• Promoted twice over a 24-month period, receiving 10-15% salary increases and multiple spot bonuses for exceptional performance.
• Led upgrade projects to improve contract delivery and performance by 40%, significantly enhancing system efficiency and client satisfaction.
• Made strategic recommendations to increase the ROI of all contracts to a margin of 50%
• Implemented a new agile development process that reduced project delivery times by 20% and improved team collaboration.
• Developed and executed a training program for new hires, improving onboarding efficiency and reducing ramp-up time by 30%.
• Collaborated with cross-functional teams to launch a new software feature, contributing to a 15% increase in user engagement and retention.

• Proficient in translating technical information into clear insights for Product Managers and stakeholders.
• Articulate in conveying business challenges, enabling teams to devise optimal solutions.
• Expert at identifying and mitigating risks and dependencies across diverse groups and scrum teams.
• Collaborative approach to comprehending critical business processes and applications alongside team members.
• Strong communication skills encompassing diverse styles—verbal and written—to convey detailed process information effectively.
• Skilled in applying complex problem-solving strategies to tackle intricate challenges.
• Demonstrated proficiency in facilitation and presentation, fostering productive discussions and delivering compelling content.
• Proactive in researching, investigating, and mastering new technologies to enhance project outcomes.
• Effective time management, adept at multitasking and consistently meeting deadlines with precision.