LINDSEY B. NOLES
St. Louis,MO
Summary
Over the past 15+ years, I have held roles of increasing responsibility at Novo Nordisk and SSM with a primary focus on leading teams, project development of complex education plans and processes. Led the strategic rollout and development of the Great Plains Account Navigator Tip sheets. That included Monthly tip sheets to help further our access within Health Systems. Led the strategic rollout and education development of SSM's Catheter Associated Urinary Tract Infection program which brought SSM's CAUTI benchmarks to the lowest ever. Most recently transitioned to a clinical liaison role for a key player in the Home Infusion space, offering clinical expertise in patient education, establishing new referral sources and growing sales in a new territory. Identified "High Performer" with a commitment to excellence and challenging the status quo. Exceptional ability to identify critical challenges and find resolution while connecting with key stakeholders at all levels. Reputation for reliability, professionalism, planning, leading & effective communication.
Over the past 10+ years, I have held roles of increasing responsibility at SSM with a primary focus on leading teams, project development of complex education plans and processes. Led the strategic rollout and education development of SSM's Catheter Associated Urinary Tract Infection program which brought SSM's CAUTI benchmarks to the lowest ever. Most recently transitioned to a clinical liaison role for a key player in the Home Infusion space, offering clinical expertise in patient education, establishing new referral sources and growing sales in a new territory. Identified "High Performer" with a commitment to excellence and challenging the status quo. Exceptional ability to identify critical challenges and find resolution while connecting with key stakeholders at all levels. Reputation for reliability, professionalism, planning, leading & effective communication.
Over the past 10+ years, I have held roles of increasing responsibility at SSM with a primary focus on leading teams, project development of complex education plans and processes. Led the strategic rollout and education development of SSM's Catheter Associated Urinary Tract Infection program which brought SSM's CAUTI benchmarks to the lowest ever. Most recently transitioned to a clinical liaison role for a key player in the Home Infusion space, offering clinical expertise in patient education, establishing new referral sources and growing sales in a new territory. Identified "High Performer" with a commitment to excellence and challenging the status quo. Exceptional ability to identify critical challenges and find resolution while connecting with key stakeholders at all levels. Reputation for reliability, professionalism, planning, leading & effective communication.
Overview
19
19
years of professional experience
Work History
Diabetes Care Specialist II-Cardiometabolic Care Specialist I: Ozempic/Rybelsus/Ozempic Pill/Wegovy/Wegovy Pill
Novo Nordisk Pharmaceuticals
02.2023 - Current
- (May 2026) Mid West Area Rank top 25%, Region Rank top 12%.
- (May 2026) Current IC for Ozempic: 103% Wegovy: 128%
- Introduced Wegovy HD, expanding treatment options for patients.
- (2026) Launch of Ozempic Pill
- (2025) Launch of Wegovy Pill
- (2025) Regional Leadership Role: Account Navigator Lead for Innovation Pillar. Lead a team of reps to come up with a strategic, simplified approach to navigate within a Health system.
- (2024) WINN (Women In Novo Nordisk) presenter and committee member
- Use value-based selling to educate HCPs and key stakeholders on managing diabetic and obesity patients in their practice.
- Collaborated with diabetic education, obesity rep, and regional account manager to identify and establish pathways and protocols within SSM and Mercy Health Systems.
- On-boarded new team members and provided ongoing support.
- (2025-On-going) Mentor for District Business Manager to provide clinical insight on health system accounts.
- Partnered with Washington University Weight Loss clinic and obesity rep to standardize prior authorization process, improving Medicaid patients' access to Wegovy.
- Proficient in payer landscape, managed care authorization and Medicare coverage for diabetic/obesity injectable and pill market.
- Selling to Primary Care/Internal Med/Family Practice/Bariatric/OBGYN/Obesity Medicine in the St. Louis and Washington MO markets.
RN Clinical Liaison Home Infusion Therapy (St. Louis Market)
Paragon Healthcare
07.2022 - 02.2023
- Opened new territory with area account executive, establishing referral sources through marketing, in-services, and cold-calling.
- Negotiated contracts with area Home Health agencies to serve as our preferred providers to assist with IV infusions in the home.
- Provides clinical expertise to assist referral sources with identifying appropriate home infusion candidates.
- Educated patients on therapies and supplies, including nursing and home delivery details.
- Maintained and expanded business with new and established referral sources through customer service and clinical expertise.
- Provides in-services for hospital case managers and other referral sources.
- Resolved questions and addressed issues for referral sources and patients.
- Reached over 100% quota in the 1st month, 2nd month quota over 165%.
Regional Clinical Nurse Educator-Medical/Surgical Services
SSM Health
02.2011 - 07.2022
- Clinical Nurse Educator: Oncology, Orthopedics, Medicine, Surgery, Wound Care. Strategic and analytical vision in educating, training, competency and promoting growth in nursing staff. Promotes buy-in to staff on new product implementation or process change through effective communication, details, and efficiency. Primary responsibilities include:
- Planned and delivered education in-services tailored to staff requirements.
- Collaborates with medical representatives on education/implementation plans.
- Chosen by Leadership to serve as the SSM System Education Lead for the CAUTI steering team. Developed and implemented an education plan and curriculum for up to 15,000 nursing and ancillary staff across 4 states, which involved hands-on validation and the creation of an online module.
- 2022- Collaborated with the Administrative Director of Nursing to implement SSM's first ever Chemotherapy certification class. Developed, and implemented the class workflow, tracking compliance, and competency structure.
- 2012-Developed the Implanted Port Class for St. Louis and then turned the class into a E-Learning module launched to the System (2015), using evidence-based research.
- 2012-Co-Lead with Nihon Kohden and a multidisciplinary team at St. Mary's Health Center to successfully implement a new Telemetry Monitoring system. Worked with the Nihon Kohden reps to develop a process and training program.
- Led the buying team in selecting and standardizing bathing products for the organization. System lead educator to work with a multidisciplinary team to gain meaningful standardization of bathing products across our ministry. Involved in the selection/buying process of new product for SSM.
- Establishes relationships with physicians to promote a multidisciplinary approach to foster growth and development for nursing staff.
- Training both experienced and inexperienced nurses on the "why?" utilizing simplified messaging created to enable change.
- Proficient in presentation skills in classroom or virtual setting using Microsoft Teams, Skype, Saba Classroom and Zoom.
- Lead for RQI, (Resuscitation Quality Improvement) an innovative way to obtain BLS, ACLS, and PALS certifications at St. Mary's Health Center. Led the implementation, development of processes with co-leads, communication with Leadership, tracking and updating information within Health Stream.
- Lead for Traveler Nursing orientation throughout St. Louis and Mid-Missouri. Worked with a multidisciplinary team on standardizing a process across our system.
- Lead for St. Louis in working with CareRev, launching their App at our SSM ministries. Processes and education were created to follow government and state regulations.
- 2018-2019 Co-Lead for Medical Surgical Conference for the St. Louis Region. Responsible for day-to-day planning, reserving guest speakers, promoting event, donations and setting up Medical Companies to present during breaks.
- Coordinated education design, implementation, and evaluation of staff development and cohort programs, ensuring alignment with organizational goals.
- Previous Co-Lead for Student Nurse Internship, Graduate Nurse Residency, and Patient Care Technician Program. Responsible for education development, execution of orientation day and lecturing.
- Evaluates the effectiveness of orientation and develops action plans in response to educational needs.
- Previous Education representative for the following committees at SSM St. Mary's Health Center: Surgical Care Improvement Program, Patient Safety, No Harm, Peer Review, Patient Care Service Leadership Team, and Skin and Wound Team.
Staff RN Medical
SSM Health St. Clare Hospital
10.2009 - 02.2011
- Futures instructor responsible for mentoring, managing, training, and supervising new graduate nurses in the Futures Academy, promoting an environment that supports teamwork as well as communication, encouraging independence, and self-sufficiency while enhancing critical thinking.
- Led a 24-bed unit as Charge Nurse, ensuring effective staffing and patient management.
- Collaborated with departments and health professionals to coordinate patient care.
- Strong analytical and critical thinking skills, capable of assessing conditions and implementing appropriate interventions and notifying physicians of clinical changes.
- Trained fellow nurses in wound treatment protocols, dressing changes, and assessments.
- Functioned as a Clinical Coach, providing mentorship to nurses.
- Participated as a member of the hospital's Skin and Wound Team.
- Achieved certification in staging of pressure ulcers to ensure effective treatment plans.
- Achieved certification in EKG rhythm strip analysis to enhance diagnostic skills.
- Participated as a member of the hospital's Peer Review Committee.
- Perform clinical tasks and procedures according to hospital policies.
IV RN for St. Louis Cardinals, Rams, and Blues
Central Institute for Human Performance (CIHP)
03.2010 - 07.2010
Staff RN Post Surgery
SSM Health St. Mary's Hospital
03.2008 - 10.2009
Care Partner
SSM St. Mary's Health Center
09.2007 - 03.2008
Anheuser-Busch Sales and Promotional Representative
06.2008 - 08.2008
Education
B.S. - Nursing
Saint Louis University
01-2007
Skills
- Value based selling
- Health system protocols
- Injectable therapy education
- Account management
- Market analysis
- Territory development
- Clinical education
- Stakeholder engagement
- Project management
- Team leadership
- Effective communication
- Problem solving
- Detailed
- Efficient
- Relationship building
Personal Information
Title: Pharmaceutical Sales Rep Clinical Nurse Educator Medical Surgical Services
VOLUNTEERISM:
- Mentor for multiple new nurses/Master's Preceptorships at SSM Young Friends- Children's Hospital
Affiliations
- Joanne Strahinic Nursing Excellence award for innovation and evidence-based practice Nominee, 2018 (RQI) A Pathway to Success for Nurses: A Leadership Series, 2015 Medical Surgical Nursing Conference, 2015 Nursing Leadership Conference Presenter, 2012
Timeline
Diabetes Care Specialist II-Cardiometabolic Care Specialist I: Ozempic/Rybelsus/Ozempic Pill/Wegovy/Wegovy Pill
Novo Nordisk Pharmaceuticals
02.2023 - Current
RN Clinical Liaison Home Infusion Therapy (St. Louis Market)
Paragon Healthcare
07.2022 - 02.2023
Regional Clinical Nurse Educator-Medical/Surgical Services
SSM Health
02.2011 - 07.2022
IV RN for St. Louis Cardinals, Rams, and Blues
Central Institute for Human Performance (CIHP)
03.2010 - 07.2010
Staff RN Medical
SSM Health St. Clare Hospital
10.2009 - 02.2011
Anheuser-Busch Sales and Promotional Representative
06.2008 - 08.2008
Staff RN Post Surgery
SSM Health St. Mary's Hospital
03.2008 - 10.2009
Care Partner
SSM St. Mary's Health Center
09.2007 - 03.2008
B.S. - Nursing
Saint Louis University