Summary
Overview
Work History
Education
Skills
Timeline
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Lindsey Bonifacius

Wilmington,NC

Summary

Proven track record in enhancing customer satisfaction and team efficiency, notably at Nikki's Steakhouse And Sushi Bar. Excelled in multitasking and team collaboration, significantly improving service delivery. Demonstrated exceptional communication and detail orientation, contributing to a positive and efficient work environment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Passionate and reliable Psychologist develops customized treatment plans to meet unique client needs. Provides evidence-based care with careful examination of relevant characteristics. Empathetic communicator helps clients understand treatment purposes.

Overview

5
5
years of professional experience

Work History

Host

Nikki's Steakhouse And Sushi Bar
04.2023 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Team Member

Chick-fil-A
05.2019 - 07.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Collaborated with fellow team members to ensure smooth operations during peak hours, reducing wait times for customers.
  • Trained new team members on company policies, procedures, and best practices, improving overall team efficiency.
  • Earned recognition from management for consistent punctuality, strong work ethic, and excellent teamwork skills.

Cleaner

East Coast Maintenance Service
07.2020 - 04.2022
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.

Education

Bachelor of Arts - Psychology

University of North Carolina At Wilmington
Wilmington, NC
05.2024

Associate of Arts - Psychology

Cape Fear Community College
Wilmington, NC
05.2021

Skills

  • Customer Service
  • Team Collaboration
  • Multitasking proficiency
  • Effective Time Management
  • Adaptable to change
  • Exceptional communication
  • Detail Oriented
  • Phone Etiquette
  • Flexible and Adaptable
  • Warm and Friendly
  • Reliable and Trustworthy
  • Attention to Detail
  • Active Listening and Communication

Timeline

Host

Nikki's Steakhouse And Sushi Bar
04.2023 - Current

Cleaner

East Coast Maintenance Service
07.2020 - 04.2022

Team Member

Chick-fil-A
05.2019 - 07.2022

Bachelor of Arts - Psychology

University of North Carolina At Wilmington

Associate of Arts - Psychology

Cape Fear Community College

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Lindsey Bonifacius