Detail-oriented Administrative Professional with expertise in supporting leadership teams, coordinating travel, and managing meeting logistics. Organizes documents and facilitates effective communication while proactively resolving operational issues. Committed to enhancing workflow efficiency and delivering reliable support to clients, participants, and team members.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Front Office Assistant
South Pacific Specialty
Solana Beach, California
03.2022 - Current
Coordinated front office support for upper management, enhancing event planning efficiency.
Organized travel arrangements, office supplies, and meeting logistics for staff support.
Streamlined organizational workflows by managing filing, data entry, and phone coverage.
Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
Monitored tasks and deadlines across multiple priorities to ensure timely completion.
Managed confidential documents securely.
Personal Assistant/Assistant Event Coordinator
A Boys Dream - The Taylor Brown Foundation
Carlsbad, California
02.2013 - 03.2021
Supported successful events by planning and coordinating functions from small meetings to large corporate gatherings.
Aligned event plans with client requirements through close coordination and needs assessment.
Addressed issues during events to ensure smooth operations.
Enhanced guest experience by providing directions and answering questions about amenities during events.
Improved executive support and scheduling workflows through calendar management, appointment setup, and travel coordination.
Improved communication flow by managing emails, transferring calls, and organizing documents.
Enhanced document control by organizing office files, records, and event documentation for easy access.
Enabled communication across locations by setting up conference calls with remote employees and clients.
Increased workflow efficiency through MS Office and CRM system use for organization and productivity.
Education
High School Diploma -
La Costa Canyon High School
La Costa, CA
06-2012
Skills
Calendar organization techniques
Document management expertise
Google Workspace proficiency
Customer service
Scheduling and multitasking skills
Problem-solving abilities
Attention to detail
Client care strategies
Effective communication skills
Information confidentiality
Independent work capabilities
Proactive need anticipation
Certification
Professional Administrative Certificate (PAC) – International Association of Administrative Professionals, May 2021
Microsoft Office Specialist (MOS) – Microsoft, March 2021
Volunteer Work
The Boys and Girls Club
Enhanced educational opportunities by volunteering as teaching assistant in underprivileged areas
Used strong interpersonal communication skills to convey information to others