Dedicated server with exceptional customer service skills and a strong work ethic. Committed to maintaining cleanliness standards and food safety practices while delivering memorable dining experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Danbury Senior Living
Massillon, OH
12.2017 - Current
Delivered exceptional dining experiences by providing attentive service and maintaining a welcoming atmosphere.
Collaborated with kitchen staff to ensure timely and accurate food delivery to residents.
Mentored new servers on best practices for customer interaction and menu knowledge.
Addressed resident inquiries and concerns promptly, fostering strong relationships within the community.
Implemented feedback mechanisms to improve meal presentation and service quality.
Trained staff on safety protocols and sanitation standards to maintain a safe dining environment.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with residents.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Bussed and reset tables to keep dining room and work areas clean.
Explained menu items and suggested appropriate options for food allergy concerns.