Lindsey Cole
Athens,GA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Barista
Local Coffeehouse & Lounge
Athens, GA
09.2023 - Current
- Operated cash registers to process customer payments.
- Described menu items to customers and suggested appealing products.
- Input orders into point of sale system and handled customer payments.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Prepared and served hot or cold beverages.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Stocked customer service stations with paper products or beverage preparation items.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Memorized official and off-menu coffee and tea preparations.
Sales Clerk
The Dude Store
Covington, GA
05.2023 - 08.2023
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Assisted in the development of store displays to promote products.
- Processed payments and bagged items for customer check out.
- Stocked shelves with merchandise ensuring adequate inventory levels were maintained.
- Scanned merchandise barcodes and bagged items using appropriate strategies for each type.
- Greeted customers to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
- Operated cash registers, scanners and computers to itemize and total customer purchases.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Server
Osake
Covington, GA
12.2022 - 08.2023
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Greeted customers, answered questions and recommended specials to increase profits.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Took orders from customers accurately and in a timely manner.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Understood and followed oral and written directions.
Food Runner
Amici Italian Cafe
Covington, GA
01.2022 - 05.2023
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Memorized dining room floor plans and understood seat number system.
- Organized food orders and ensured accuracy of items served to customers.
- Checked all dishes before delivering them to ensure quality standards were met.
- Assisted in training new staff members on restaurant operations and procedures.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Resolved guest complaints to maintain complete customer satisfaction.
- Assisted servers to optimize guest dining experience.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
- Supported serving staff in delivering accurate and well-presented food orders.
- Effectively multitasked within fast-paced environment.
Education
High School Diploma -
Eastside High School
Covington, GA05-2023
Skills
- Ordering Procedures
- Opening and Closing Duties
- Coffee Expertise
- Cash Handling
- Menu Memorization
- Speedy and Efficient
- Friendly and Outgoing
- Team Player
- Menu Knowledge
- Order Taking
- Active Listener
- Table Bussing
References
References available upon request.
Timeline
Barista
Local Coffeehouse & Lounge
09.2023 - Current
Sales Clerk
The Dude Store
05.2023 - 08.2023
Server
Osake
12.2022 - 08.2023
Food Runner
Amici Italian Cafe
01.2022 - 05.2023
High School Diploma -
Eastside High School