Lindsey Criswell
Montgomery,AL
Summary
Strategic in financial management, thrive on maximizing productivity and efficiency in task completion. Skilled in budgeting, risk assessment, and strategic planning. Excel at communication, problem-solving, and leadership, ensuring seamless operations and team synergy.
Overview
3
3
years of professional experience
Work History
Assistant Department Manager Front End
Winn Dixie Supermarket
Selma , AL
01.2022 - Current
- I run the front end at Winn-Dixie which includes keeping the front end moving smoothly during busy hours!! I do money orders & western union
- I help make schedules for the front end
- I have great customer service experience!!
- I also have to check dates & do inventory for the front end
- Kept checkout areas clean, organized, and replenished with necessary supplies.
- Demonstrated strong problem solving skills when handling customer complaints or inquiries.
- Greeted customers warmly upon arrival and identified their needs.
- Ensured pricing is correct and applied discounts and loyalty programs appropriately.
- Re-stocked check-out line and end-cap displays with new merchandise.
- Processed returns and exchanges according to store policies.
- Answered customer inquiries regarding product features, pricing, and availability.
- Answered store and merchandise questions and led customers to wanted items.
- Processed and completed cash or credit transactions accurately.
- Processed customer transactions and provided excellent customer service.
- Organized store by returning merchandise to proper areas and restocked displays.
- Performed daily opening and closing procedures according to standard operating procedures.
- Resolved customer complaints, guided them, and provided relevant information.
- Managed returns and exchanges efficiently while maintaining high customer satisfaction rates.
Education
High School Diploma -
James Madison
Selma , AL05-2020
Skills
- Onboarding new employees
- Staff management
- Database management
- Performance coaching
- Customer service
- Money handling/ opening office
- Training and mentoring
- Retail transactions
- Focused on customer satisfaction
- Front-end performance optimization
Timeline
Assistant Department Manager Front End
Winn Dixie Supermarket
01.2022 - Current
High School Diploma -
James Madison