Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Hi, I’m
Lindsey Cuozzo
Dansville,NY
Summary
Overview
8
years of professional experience
1
Certification
Work History
Continental Auto Parts
Inside Sales Representative
08.2019 - 12.2020
Job overview
- Answered customers' questions regarding products, prices, and availability.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Managed friendly and professional customer interactions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
Perry Market Place
Deli Clerk/Customer Service
09.2012 - 05.2019
Job overview
- Greeted customers at counter to fulfill requests and answer questions.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
American Heritage Modular Homes LLC
Office and Bookkeeping Worker
09.2015 - 12.2015
Job overview
- Secretary, operate VOIP system, copier, fax, email, filing, accounts payable, call-in employee time-sheet data, and provide customer service.
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Improved team morale and productivity through effective communication and active listening skills.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
Education
Peloton CollegeDallas, TX
Certification from Medical Billing And Coding
01.2025
University Overview
- Dean's List-March 2024 - Present
- 4.0 GPA
- Extracurricular Activities: Social Media Committee
Genesee valley bocesMount Morris, MI
GED from General
01.2004
University Overview
Skills
- Customer Service
- Email and Phone Etiquette
- Data Entry
- Issue Resolution
- Cheerful and energetic
- Active Directory
- Sales Experience
- Inside Sales
- Microsoft Windows
- Attention to Detail
Certification
driver's license
Additional Information
Additional Information
Customer service, typing, word processing, MS-Powerpoint, Word-2010, Excel, packaging and quality control, cashier, stocking, deli, photo editing, photography, basic QuickbooksAssessments
Assessments
Customer Focus & Orientation, Proficient, 07/01/20, Responding to customer situations with sensitivity.Desiredlocations
Desiredlocations
- Geneseo, NY
- Rochester, NY
- Batavia, NY
Drivinginformation
Drivinginformation
Class D (Operator), New YorkPersonal Information
Personal Information
Authorized To Work: TrueLanguages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Inside Sales Representative
Continental Auto Parts
08.2019 - 12.2020
Office and Bookkeeping Worker
American Heritage Modular Homes LLC
09.2015 - 12.2015
Deli Clerk/Customer Service
Perry Market Place
09.2012 - 05.2019
Genesee valley boces
GED from General
driver's license
Peloton College
Certification from Medical Billing And Coding
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