Lindsey Davenport
Freeport,FL
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
16
16
years of professional experience
Work History
Front Desk Assistant
YMCA
Covington , Ga
02.2024 - 01.2026
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Handled payment and bill processing, change giving and payment collecting for guests.
- Answered customer telephone calls promptly and appropriately handled needs.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Buyer
Entertainment Partners
Atlanta, GA
10.2017 - 08.2021
- Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations.
- Maintained complete documentation and records of all purchasing activities.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Developed and improved account relationships.
- Oversaw purchasing process from initiating requests to finalizing contracts to deliver smooth transaction.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Evaluated product quality and vendor performance to maintain quality standards.
Manager
Square Perk
Covington , GA
05.2016 - 05.2017
- Developed and implemented customer service policies and procedures for cafe staff.
- Created and maintained detailed records of all inventory, sales, customers, orders.
- Supervised day-to-day operations in the cafe to ensure efficiency and quality standards were met.
Manager
Firehouse Subs
Covington, GA
03.2013 - 05.2016
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Initiated new projects that resulted in increased productivity across all departments.
Assistant
Dental Care
Covington, GA
02.2010 - 02.2013
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Education
High School -
Faith Academy
Georgia01-2009
Skills
- Scheduling
- Multi-tasking strength
- Cost Control
- Inventory Oversight
- Customer Service
- Supplier Relationship Management
- Sales experience
- Appointment setting
References
- Heath Sewell 404-401-5661
- Jared Wall - 678-338-1202
- Emily Findley-770-842-7636
Timeline
Front Desk Assistant
YMCA
02.2024 - 01.2026
Buyer
Entertainment Partners
10.2017 - 08.2021
Manager
Square Perk
05.2016 - 05.2017
Manager
Firehouse Subs
03.2013 - 05.2016
Assistant
Dental Care
02.2010 - 02.2013
High School -
Faith Academy