Lindsey Douglas
Bixby,OK
Summary
Dynamic Front Office Coordinator at Hillcrest South Hospital, adept at enhancing patient relations through high empathy and effective communication. Successfully managed financial transactions with precision while streamlining administrative processes. Recognized for multitasking abilities in a fast-paced environment, ensuring patient inquiries were resolved promptly and efficiently.
Overview
10
10
years of professional experience
Work History
Front Office Coordinator
Hillcrest South Hospital
Tulsa, OK
01.2003 - 03.2013
- Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.
- Improved patient relations by proactively addressing concerns or complaints with professionalism and empathy.
- Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
- Managed high call volumes effectively, addressing patient inquiries and resolving issues promptly.
Education
Theology
Oral Roberts University
Tulsa, OKSkills
Communication skills
Multitasking abilities
High empathy
Organization
Timeline
Front Office Coordinator
Hillcrest South Hospital
01.2003 - 03.2013
Theology
Oral Roberts University