Lindsey Dupont
Calais,ME
Summary
Compassionate Crisis Counselor with extensive experience in crisis de-escalation, mental health assessment, and safety planning. Adept at active listening and collaborative problem-solving to support individuals in distress. Skilled in trauma-informed care, client advocacy, and resource management. Experienced in managing communication for clients dealing with suicidal or homicidal thoughts, focusing on connecting them to essential resources for safety and long-term recovery.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Adult crisis counselor
AMHC
Calais, Maine
10.2026 - Current
- Provided immediate crisis support to clients in distress to promote safety and stabilization.
- Used de-escalation techniques to help manage acute emotional and psychological crises.
- Delivered counseling and stabilization support to restore calm during crisis situations.
- Completed thorough assessments to identify client needs and potential risks for intervention.
- Reviewed client situations to develop tailored crisis management plans that addressed individual needs.
- Applied active listening and collaborative problem-solving skills to support positive outcomes.
- Evaluated caller risk and documented crisis concerns in behavioral health records to ensure comprehensive care.
- Collaborated with local agencies to connect clients with essential resources and ongoing support for improved outcomes.
- Built partnerships with community organizations to improve service delivery and client outcomes.
Certified Residential Medication Aide
Spurwink
Chelsea , me
02.2024 - 03.2025
- Administered medications according to prescribed schedules and facility protocols, ensuring compliance with care standards.
- Administered medications for residential clients in line with Spurwink care plans and protocols.
- Verified dosage accuracy and maintained thorough medication documentation to support patient safety.
- Monitored vital signs and communicated significant changes to healthcare team to facilitate timely interventions.
- Completed regular health assessments to identify changes in patient condition.
- Shared clear patient updates during team meetings and handoffs.
Direct Support Professional
Uplift
Augusta, Maine
01.2023 - 02.2025
- Assisted with personal care routines to enhance client independence and comfort.
- Supported individuals with daily living tasks and personal care routines.
- Supported clients with meal preparation and hygiene tasks to promote well-being.
- Followed person-centered support plans and behavior guidance procedures.
- Promoted group activity participation to strengthen social connections among clients.
- Coordinated recreational outings to foster community engagement and develop social skills.
Education
Substance Abuse Counseling
UMA At Augusta
Augusta, ME04-2025
CNA
New England Job Core
Limestone, ME04-2003
High School Diploma -
Woodland Jr Sr Highschool
Baileyville, ME06-2001
Skills
- Crisis de-escalation
- Crisis intervention
- Crisis handling
- Suicide evaluation
- Critical thinking
- Mental health assessment
- Safety planning
- Safety assessment
- Care planning
- Behavioral health
- Behavioral health records
- Client advocacy
- Case coordination
- Community referrals
- Telehealth proficiency
- Trauma-informed care
- Disaster response
- Substance use support
- Substance abuse awareness
- Homelessness assistance
- Youth engagement
- Psychotherapy
- Active listening
- Reflective listening
- Verbal communication
- Behavioral health
- Conflict resolution
- Boundary setting
- Nonviolent communication
- Empathy display
- Anger management
- Adult safeguarding
- Intellectual disability awareness
- Autism spectrum
- Peer support
- Self-care strategies
- Health education
- Grief counseling
- Patient confidentiality
- Collaborative approach
- Grief counseling
Certification
- dsp
- crma
- CPR first aid
- pss
- mandt
- MHRT 1
- Mandated reporting
- bhp
- diabetes and apparatus
Timeline
Adult crisis counselor
AMHC
10.2026 - Current
Certified Residential Medication Aide
Spurwink
02.2024 - 03.2025
Direct Support Professional
Uplift
01.2023 - 02.2025
Substance Abuse Counseling
UMA At Augusta
CNA
New England Job Core
High School Diploma -
Woodland Jr Sr Highschool