Dedicated professional with strong customer service skills, experienced in managing reservations and training staff. Committed to enhancing guest experiences in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Don Jose Mexican Restaurant
New Lenox, Illinois
02.2024 - Current
Greet and welcome guests with a friendly demeanor in a busy dining establishment.
Manage reservation system to efficiently organize seating arrangements for patrons.
Handle guest inquiries and complaints with professionalism and courtesy.
Train new hostesses on customer service standards and restaurant procedures.
Answer phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Maintain cleanliness standards in the dining area
Birthday Party Attendant
FlipStar Gymnastics
New Lenox, Illinois
09.2023 - 02.2024
Supervised children during gymnastics activities to ensure safety and enjoyment.
Set up and decorate birthday party areas with themed decorations.
Communicated with parents to address inquiries and provide event updates.
Cleaned and organized party areas before, during, and after events.
Helped children take part in various activities offered during the party, such as pinatas or face painting.
Maintained a safe environment by monitoring guest behavior.
Education
High School Diploma -
Lincoln-Way West High School
New Lenox, IL
05-2025
Bachelor Of Health Science - Radiography/ Ultrasound
University of Missouri
Columbia, Missouri, MO
Skills
Effective communication
Time management
Customer service
Communication skills
Problem solving
Team collaboration
Affiliations
Previously Involved in:
Competitive Dance
Club Soccer
Mental Health Awareness Club
Leadership Club
Welcome Crew
Choreographer High School dance
Accomplishments
-National Honors Society
-Math Honors Society
-Competitive Dance State-Runner Up
-President of Club "Bring Change 2 Mind"
-College of Health Science Deans applicant 2025
Timeline
Restaurant Hostess
Don Jose Mexican Restaurant
02.2024 - Current
Birthday Party Attendant
FlipStar Gymnastics
09.2023 - 02.2024
High School Diploma -
Lincoln-Way West High School
Bachelor Of Health Science - Radiography/ Ultrasound