Detail-oriented receptionist with a strong foundation in administrative tasks and customer service. Recognized for effective team training and problem-solving abilities, contributing to improved operational performance and customer experiences.
Overview
8
8
years of professional experience
Work History
Receptionist
The Fire Station LLC
Houghton, MI
08.2021 - Current
Trained new staff on front desk protocols and customer service standards, fostering a collaborative environment.
Resolved customer problems and complaints.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Bartender
Barrel of Monks Brewery
Boca Raton, FL
08.2023 - 12.2023
Prepared and served craft beers, ensuring high-quality customer experiences.
Managed bar inventory, maintaining optimal stock levels and minimizing waste.
Bartender and Server
The Downtowner Lounge
Houghton, MI
04.2018 - 07.2021
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.