Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Lindsey Frank

Houghton,MI

Summary

Detail-oriented receptionist with a strong foundation in administrative tasks and customer service. Recognized for effective team training and problem-solving abilities, contributing to improved operational performance and customer experiences.

Overview

8
8
years of professional experience

Work History

Receptionist

The Fire Station LLC
Houghton, MI
08.2021 - Current
  • Trained new staff on front desk protocols and customer service standards, fostering a collaborative environment.
  • Resolved customer problems and complaints.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Bartender

Barrel of Monks Brewery
Boca Raton, FL
08.2023 - 12.2023
  • Prepared and served craft beers, ensuring high-quality customer experiences.
  • Managed bar inventory, maintaining optimal stock levels and minimizing waste.

Bartender and Server

The Downtowner Lounge
Houghton, MI
04.2018 - 07.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.

Education

Communications - Commercial Music

Florida Atlantic University
Boca Raton, FL

Associate of Science - General

Gogebic Community College
Houghton, MI
04-2017

English - Creativity And Expression

Michigan Technological University
Houghton, MI
12-2026

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Administrative support
  • Documentation and reporting
  • Team training and development

Timeline

Bartender

Barrel of Monks Brewery
08.2023 - 12.2023

Receptionist

The Fire Station LLC
08.2021 - Current

Bartender and Server

The Downtowner Lounge
04.2018 - 07.2021

Communications - Commercial Music

Florida Atlantic University

Associate of Science - General

Gogebic Community College

English - Creativity And Expression

Michigan Technological University
Lindsey Frank