Lindsey Harden
Chicago,IL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
YOU BREAK IT YOU FIX IT FOUNDATION
08.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.
Flex Driver
Amazon Flex
04.2018 - Current
- Handle 1000 of packages responsibly, reducing instances of damage or loss during transit.
- Transport variety of items to various locations
- Coordinated efficient merchandise loading and unloading to keep up with tight schedules
- Responsible for ensuring that items, goods, and/or merchandise are transported in safe and timely manner
- Review orders before and after delivery to ensure that orders are complete, make sure that charges are correct.
- Increased customer satisfaction with timely deliveries and accurate package handling.
- Followed all company policies and procedures, maintaining strong record of compliance with Flex Driver standards.
- Followed all company policies and procedures, maintaining strong record of compliance with Flex Driver standards.
Driver
Uber
07.2016 - 02.2020
- Manage time and workload selecting jobs via smartphone app
- Ensuring deliveries are 100% on time
- Quickly and accurately respond on short notice
- Strong attention to detail on vehicle maintenance and cleaning
- Actively communicate with customers and merchants.
- Handled over 600 deliveries
Cashier and Sales Associate
Sam's Club
11.2008 - 10.2014
- Maintained clean and organized store environment, contributing to positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
Enrollment Coordinator
DeVry University Chicago
10.2013 - 09.2014
- Provided prospective or new students with information about educational and career planning, university resources and academic programs.
- Created and followed call scripts and flows to maximize effectiveness.
- Helped 100th of students complete applications and navigate admissions processes.
- Reached out to applicants via calls, texts, emails and social media.
- Guided students through application processes, ensuring all required documentation was submitted accurately and on time.
Education
No Degree - Medical Central Technician Program
Prairie State College
Chicago Heights, IL03.2024
Associate of Applied Science - Associate in Applied Science in Occupational Therapy Assistant
Brown Mackie College - Fort Wayne
Fort Wayne, IN01.2018
Skills
- Customer Service
- Time Management
- Computer Proficiency
- Clerical Support
- Dedicated Team Player
- Verbal Communication
Timeline
Administrative Assistant
YOU BREAK IT YOU FIX IT FOUNDATION
08.2020 - Current
Flex Driver
Amazon Flex
04.2018 - Current
Driver
Uber
07.2016 - 02.2020
Enrollment Coordinator
DeVry University Chicago
10.2013 - 09.2014
Cashier and Sales Associate
Sam's Club
11.2008 - 10.2014
No Degree - Medical Central Technician Program
Prairie State College
Associate of Applied Science - Associate in Applied Science in Occupational Therapy Assistant
Brown Mackie College - Fort Wayne