Lindsey Hayes
Rye,NH
Summary
Dynamic leader with a proven track record at Summer Sessions Surf Shop, adept in marketing and management. Excelled in elevating customer satisfaction and streamlining operations, demonstrating exceptional relationship-building and complex problem-solving skills. Achieved significant improvements in sales strategies and staff performance, showcasing a blend of strategic vision and operational efficiency.
Overview
3
3
years of professional experience
Work History
Manager
Summer Sessions Surf Shop
Portsmouth, New Hampshire
08.2023 - Current
- Oversaw daily operations, maintaining efficiency and quality standards.
- Developed and implemented strategic plans to achieve company objectives.
- Helped coordinate in-store events.
- Executed social media marketing and promotional campaigns for the business and events.
- Cultivated strong customer relationships by understanding and meeting their needs.
- Planned store layouts and displays to maximize sales potential of products.
- Ordered inventory based on understanding of current fashion and market trends.
Retail Manager
Coach Outlet
Kittery, ME
07.2022 - 08.2023
- Conducted performance evaluations for staff, identifying areas for improvement.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Resolved customer complaints in an efficient manner while ensuring customer satisfaction.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
Education
Bachelor of Science - Apparel Merchandising
Baylor University
Waco, TX05-2022
Skills
- Marketing
- Innovation management
- Policy implementation
- Recruiting and interviewing
- Complex Problem-solving
- Relationship building
- MS office
- Effective Multi-tasking
Timeline
Manager
Summer Sessions Surf Shop
08.2023 - Current
Retail Manager
Coach Outlet
07.2022 - 08.2023
Bachelor of Science - Apparel Merchandising
Baylor University
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