A highly motivated and dedicated individual with 20 years experience in managing multiple teams in the hospitality and food service industry. I am looking to use my vast experience to be a great addition to your team.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Team Lead, Food Service Dept.
UPMC Lock Haven
09.2023 - Current
Scheduling
Overseeing training
Supervising staff
Completing Team Recognitions ex
Star of the Month & Birthday
Ordering products ex
GFS, Supplements, and milk
Assigning and Overseeing employee tasks
Cash management ex
Drawer count & safe count
Time keeping & Kronos
Ensure compliance with safety & health regulations
Organizing a filing paperwork
Patient / Resident Food safety
Oversee & inspect food preparation
Credit Union Manager
Horizon Federal Credit Union
04.2023 - 07.2023
Analyzed financial data to develop forecasts and budgets for the credit union's future performance
Participated in community events designed to increase awareness of the credit union's services
Participated in strategic planning sessions with senior management team members
General Manager
KFC
12.2005 - 04.2023
Scheduling along with training and supervising staff
Conducting interviews and the evaluations of employees
Hiring, coaching, and termination of employees
Completing team recognitions
Complete ordering
Assigning and over seeing employee tasks
Handling complaints
Cash management such as deposits, change orders, safe and drawer counts
Budget management along with maintaining financial and statistical records
Setting and meeting of sales targets
Overseeing stock and pricing control
Maintaining a target labor and food cost
Payroll and processing of time cards
Sending bills to company accountant in a timely manner
Counting inventory
Conducting food and safety inspections while maintaining a clean and safe work environment
Ensuring compliance with safety and health regulations
Organizing and filing of daily paperwork for sales, speed, labor, and food cost
Updating all necessary files such as employee files, completion of procedures, cleaning standards
Responsible for preventative maintenence.
Changing soiled/broken ceiling tiles.
Repairing broken floor tiles.
Grouting floors.
Taking equipment apart to clean & reassembling.
Replacing minor broken pipes.
Tending to clogged toilets and grease traps.
Installation of new faucets.
Painting walls / patching holes.
Hanging and installing various items such as shelving, pictures, curtain hangings, and blinds.
Assembling new equipment such as furniture, carts, and shelving units.
Cleaning and maintaining ice machines.
Changing ac air filters.
Changing light bulbs. Diagnosing bad ballast.
Replacing oven heating element.
Replacing/installing door handles/knobs.
Diagnosing equipment issues. Notified appropriate personnel if I was unable to mix myself.