Gabrielle Spencer
Canton,PA
Summary
Dynamic and reliable professional with extensive experience in customer service at the Lock Haven Moose Lodge. Proven ability to multitask and foster positive relationships, while maintaining high hygiene standards. Skilled in strategic decision-making and effective memory retention, ensuring exceptional service and a welcoming environment for all patrons.
Overview
8
8
years of professional experience
Work History
Bartender
Lock Haven Moose Lodge
09.2023 - Current
- Delivered exceptional customer service in fast-paced bar environment.
- Prepared and served a wide variety of alcoholic and non-alcoholic beverages.
- Trained new staff on cocktail preparation and customer interaction techniques.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
Babysitter
Self-employeed
02.2018 - Current
- Supervised children's activities, promoting safety and engagement during playtime.
- Coordinated daily schedules, ensuring timely meals, naps, and educational activities.
- Fostered positive relationships with families through effective communication and feedback.
- Maintained a clean and safe environment, adhering to health and safety regulations.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Communicated positively with children and guardians.
Cashier
A&A Country Market
11.2021 - 08.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances through diligent record-keeping practices.
- Maintained cleanliness and organization of store areas, enhancing customer experience.
- Assisted in inventory management, monitoring stock levels and restocking shelves as needed.
- Completed opening and closing procedures according to company guidelines, securing premises effectively against unauthorized access after hours.
Waitress
IHS Pizza and Sandwich
04.2020 - 11.2021
- Provided exceptional customer service, ensuring a positive dining experience for all patrons.
- Processed customer orders efficiently using point-of-sale systems to enhance order accuracy.
- Assisted in training new team members on menu offerings and service standards.
- Maintained cleanliness and organization of dining area to promote a welcoming environment.
- Managed cash handling procedures, balancing cash drawers at the end of shifts accurately.
Education
Bachelor of Arts - Psychology
Lock Haven University
Lock Haven, PA05-2026
High School Diploma -
Canton Area School District
Canton, PA06-2023
Skills
- Effective multitasking
- Customer service
- Steadfast reliability
- Supportive team member
- Strong interpersonal skills
- Effective memory retention
- Collaborative team management
- Strategic decision-making
- Critical thinking for problem-solving
Timeline
Bartender
Lock Haven Moose Lodge
09.2023 - Current
Cashier
A&A Country Market
11.2021 - 08.2024
Waitress
IHS Pizza and Sandwich
04.2020 - 11.2021
Babysitter
Self-employeed
02.2018 - Current
Bachelor of Arts - Psychology
Lock Haven University
High School Diploma -
Canton Area School District