Lindsey Kotecki
Altamont
Summary
After graduating with a bachelor's degree in business administration, I have worked in an office setting for 10 years. In that time, I have developed many skills to make the day to day business operations more efficient. I have aided co-workers, and worked closely with customers to produce a positive experience for both.
Overview
11
11
years of professional experience
Work History
Office Manager
Eastern Copy Products
New York
09.2012 - 02.2019
- At Eastern Managed Print Network Collaborated with the sales team to provide up-to-date customer information for proposal development. Also, I work closely with our upper management by presenting them with various reports that show our current sales status on a monthly basis. I process and guarantee accuracy of all deals before they are audited. I work as a liaison between our sales professionals and banks to orchestrate our lease transactions. Fielded customer calls to enhance overall experience and satisfaction with our company. I managed daily office operations.
- Oversaw daily office tasks to ensure smooth operations. and maintained efficient workflows across departments.
- Arranged and organized schedules for executive leadership efficiently. and meetings for executive leadership and team members.
- Coordinated schedules and meetings for executive leadership and team members.
Customer Relations Specialist
TruGreen Lawn Care
New York
09.2010 - 08.2012
- Set up new accounts for TruGreen Lawn Care and ensured customer information was correct in the system.
- Addressed customer inquiries promptly and resolved issues efficiently.
- Built strong relationships with customers through effective communication.
- Organized service schedules efficiently to meet customer needs promptly.
Office Manager
CK Copanies
New York
08.2008 - 09.2010
- Managed daily office operations to ensure efficient workflow and organization.
- Collaborated with owner of construction company to revamp administrative processes, enhancing overall operational efficiency. I set up appointments for estimates, and kept the calendar for all upcoming jobs for the employees. I process payments, and send out invoices for completed jobs. Developed new filing system and maintained financial records using various software programs, improving document organization.
- Organized daily schedules for team members to ensure smooth operations. and meetings for executive team members and staff.
- Oversaw inventory management and procurement of office supplies and equipment.
Education
High School Diploma -
South Colonie Central High School
Albany, New YorkBBA -
Siena College
Loudonville, New YorkSkills
- Microsoft Office Software, Typing, Treneo Software, OMD Software & E-automate
- Office administration
- Customer relationship management
- Data analysis
- Inventory management
Timeline
Office Manager
Eastern Copy Products
09.2012 - 02.2019
Customer Relations Specialist
TruGreen Lawn Care
09.2010 - 08.2012
Office Manager
CK Copanies
08.2008 - 09.2010
BBA -
Siena College
High School Diploma -
South Colonie Central High School