Lindsey Jarema
HealthEquity
Elmira,MI
15
years of professional experience
1
Certification
Senior Implementation Manager at HealthEquity with hands-on experience guiding complex benefit implementations from start to finish. Known for collaborating closely with cross-functional partners, staying detail-focused, and supporting clients through every stage of onboarding. Brings a strong understanding of HealthEquity’s products, processes, and compliance needs, along with a genuine desire to support teammates and improve how work gets done. Actively seeking continued growth within HealthEquity through expanded responsibility, mentorship, and contributions that strengthen both the client and teammates experience.
Work History
Streamlined Senior Implementation Manager
3 Years 6 Months- Manage multiple concurrent employer benefit implementations (FSA, HSA, HRA, COBRA, Commuter) from kickoff through successful go-live.
- Act as the primary point of contact for clients and brokers, setting expectations, tracking milestones, and ensuring timelines are met.
- Partner cross-functionally with Sales, Compliance, EDI, Payroll, and Client Services to validate plan design, eligibility rules, funding models, and enrollment readiness.
- Monitor project risks, client responsiveness, and outstanding items, escalating as needed to prevent delays or cancellations.
- Deliver client education through portal walkthroughs, training calls, and written resources to support a smooth transition to ongoing administration.
- Provide guidance and mentoring to teammates by sharing best practices, answering process questions, and supporting knowledge transfer across the implementation team.
Esthetician
1 Year 2 Months- Sterilized equipment for patient treatments.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Fostered friendly, warm and exceptional customer experience.
- Analyzed skin condition and made appropriate product recommendations.
- Resolved customer complaints and facilitated conflict resolutions.
- Carried out product inventory checks, charting and consultations.
- Performed over 40 facials, chemical peels and waxing procedures per week.
Accounts Receivable/Billing Specialist
3 Years 9 Months- Supervise over 110 Resident billing accounts
- Submit reimbursement requests to Medicare and Medicaid Process monthly
- Bill insurance claims for private and employer insurance reimbursement
- Build relationships and work with families to develop self-pay arrangements and payment plans
- Handle patient inquiries and answer questions from clerical staff and insurance companies
- Process and follow up on payer denials
- Identify and resolve patient billing issues
Human Resource Assistant
1 Year- Accept employment applications and verify information such as background checks and reference checks
- Maintain the upmost confidentiality and relationships with Employees
- Perform and complete new hire orientation; confirming physicals, drug screens and fingerprinting are completed; file previous applications
- Compile and update employee records (hard and soft copies)
- Process criminal background checks for volunteers, contractors
- Document and maintain incident reports with MIOSHA protocol
Accounts Payable Clerk/ Receivables
5 Years 8 Months- Process account receivables/payable transactions, dues and payments
- Daily financial journal entry and record keeping Process all credit card payments and deposits daily
- Answer multiple line telephone system
- Preparing sales invoices & the upkeep of an accurate account filing system
- Reconcile all company credit card statements monthly
Education
- Esthetics
High School Diploma
Skills
Client Relations
Results-oriented
Professional Demeanor
Project Management
Knowledge of RA and COBRA products
Ability to thrive in a team environment and independently
Precision and Accuracy
Creative Problem Solving
Time Management
Cross‑Functional Collaboration
Certification
- Esthetician License - Expires: February 2024
- Barbicide and COVID-19 Barbicide Certification
Timeline
Streamlined Senior Implementation Manager
HealthEquity
05.2023 - CurrentRead More
Esthetician
Bliss Salon & Spa
03.2022 - 05.2023Read More
Accounts Receivable/Billing Specialist
Grandvue Medical Care Facility
10.2017 - 07.2021Read More
Human Resource Assistant
Grandvue Medical Care Facility
10.2016 - 10.2017Read More
Accounts Payable Clerk/ Receivables
Classic Instruments, Inc
02.2011 - 10.2016Read More
Boyne Falls Public School
High School Diploma
Read More
Kirtland Community College
from Esthetics
Read More