Lindsey Jordan
Arlington
Overview
8
8
years of professional experience
Work History
Patient Care Coordinator
Beltone Hearing Care Center
Memphis
02.2024 - Current
- Scheduled patient appointments and managed calendars for efficient clinic operations.
- Assisted patients with insurance questions and verified eligibility for services.
- Coordinated hearing aid fittings and follow-up visits to ensure patient satisfaction.
- Educated patients on hearing health and the proper use of hearing devices.
- Communicated with audiologists to relay patient concerns and feedback effectively.
- Scheduled appointments for patients and coordinated follow-up visits.
Intake Specialist
Nahon Saharovich & Trotz
Memphis
06.2018 - 05.2023
- Handled high volume intake calls from prospective clients calling into the firm.
- Collected detailed incident information and supporting documents to facilitate case evaluation.
- Collaborated with attorneys to analyze intake calls and assess case viability.
- Set up cases in the firm system and direct to assigned legal staff.
- Performed administrative duties such as data entry, faxing, and mailing legal documents and correspondence.
- Greeted and directed clients, opposing counsel or other firm guests to appropriate meeting room.
- Served as backup receptionist during peak hours, ensuring smooth front desk operations.
- Personal Injury law firm specializing in motor vehicle accidents, trucking accidents, wrongful death, premises liability, product liability, construction accidents, and medical malpractice cases.
Paralegal
Law Office of David Mays
Memphis
02.2018 - 05.2018
- Supported sole practitioner in managing personal injury cases, ensuring timely progression of legal matters.
- Coordinated requests for medical records from providers to streamline case preparation.
- Assisted attorney with drafting pleadings and other legal documents.
- Engaged with clients to address their concerns and provide updates on case progress.
- Liaised with insurance companies to provide updates on client treatment and case status, facilitating effective communication.
Housekeeper
Hauny's Cleaning
Memphis
Housekeeper
Green collar cleaning
Memphis
Customer Service Representative
Honey Baked Ham
Jackson
Hostess
Old Town Spaghetti Store
Jackson
Education
High School -
South Gibson County High School
Medina, TNSkills
- Patient Record Management
- Medical Records Review
- Healthcare Regulations
- Claims Processing
- Patient scheduling
- MS Office (Word, Excel, Outlook)
- Calendar Management
- Client relations
- Interpersonal communication
Timeline
Patient Care Coordinator
Beltone Hearing Care Center
02.2024 - Current
Intake Specialist
Nahon Saharovich & Trotz
06.2018 - 05.2023
Paralegal
Law Office of David Mays
02.2018 - 05.2018
Housekeeper
Hauny's Cleaning
Housekeeper
Green collar cleaning
Customer Service Representative
Honey Baked Ham
Hostess
Old Town Spaghetti Store
High School -
South Gibson County High School