Lindsey Knapik
North Royalton,OH
Summary
Dynamic professional with extensive experience in customer service and operations management at Carso Rosso Winery. Proven ability to multitask and promote brand engagement while ensuring safe food handling. Recognized for fostering supportive environments and enhancing client recovery outcomes as a Recovery Support Specialist. Personable and dedicated to delivering exceptional service.
Overview
5
5
years of professional experience
Work History
Manager/Server
Carso Rosso Winery
Strongsville, OH
06.2024 - Current
-welcomes guests
-manages serving floor
-constant customer/public relatives
-assists in numerous daily operations of winery
Bartender/Tee Time Check-In
Royalcrest Golf Course
Columbia Station, OH
09.2023 - 11.2025
-managed reservations and daily operations
-mixed cocktails and poured beer
-served food
-numerous duties in daily operations
-cleaned counter-space and restrooms
-provided excellent customer service skills
Recovery Support Specialist/Case Management
Green Mountain Treatment Center
Effingham, NH
08.2021 - 08.2022
- Facilitated recovery-focused discussions with clients to promote engagement and personal growth
- Developed individualized support plans to address client needs and enhance recovery outcomes
- Coordinated group sessions, fostering a supportive environment
- Monitored client progress and provided ongoing feedback to ensure adherence to treatment goals
Education
High School Diploma -
Magnificat High School
Rocky River, OH05.2020
Skills
- Safe food handling
- Brand promotion
- Multitasking skills
- Cash register
- Personable
- Computer knowledge and skills
- Customer service
Timeline
Manager/Server
Carso Rosso Winery
06.2024 - Current
Bartender/Tee Time Check-In
Royalcrest Golf Course
09.2023 - 11.2025
Recovery Support Specialist/Case Management
Green Mountain Treatment Center
08.2021 - 08.2022
High School Diploma -
Magnificat High School