Lindsey Maddox
Clanton,AL
Summary
Accomplished Program Director with a proven track record at Horizon Health, adept in strategic planning and staff development. Leveraged relationship-building skills to advance community outreach and fostered team productivity, achieving significant program growth. Expert in regulatory compliance and budget management, ensuring high-quality patient care and operational excellence.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Program Director
Horizon Health
04.2021 - Current
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Provided ongoing direction and leadership for program operations.
- Responsible for the maintenance of the contractual relationship and the overall administration of patient care
- Responsible for the development and maintenance of a high-quality treatment program
- Collaborated closely with executive leadership to develop strategic plans for long-term growth.
- Advanced community outreach efforts by forging strong relationships with local partners.
Nursing Supervisor
Central Alabama Wellness
09.2016 - 04.2021
- Promoted interdisciplinary collaboration by fostering strong relationships with physicians, therapists, and other healthcare professionals.
- Mentored new nursing staff members to promote adherence to established best practices and foster professional growth.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Delegated tasks and provided leadership for [Number] nurses and support personnel.
- Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
- Contributed to positive team dynamics as an approachable supervisor who actively listened to concerns from both patients and nurses.
- Enhanced patient care quality by implementing evidence-based nursing practices and protocols.
Psychiatric Charge Nurse
Shelby Baptist Medical Center
06.2014 - 09.2016
- Established open lines of communication with patients'' families; regularly updating them about progress and discussing treatment options thereby promoting trust and cooperation.
- Improved patient care by implementing evidence-based practices and collaborating with multidisciplinary teams.
- Optimized unit workflow by regularly assessing staffing needs and adjusting schedules accordingly.
- Led team meetings focused on continuous improvement efforts within the unit, resulting in streamlined processes that positively impacted both staff satisfaction and patient outcomes.
- Enhanced staff performance through ongoing training, mentorship, and professional development opportunities.
- Managed psychiatric emergencies effectively, utilizing crisis intervention techniques to maintain safety for all involved parties.
- Ensured accurate documentation of patient information, treatment plans, and progress notes in accordance with regulatory requirements.
- Facilitated interdisciplinary care planning meetings involving physicians, social workers, therapists, nurse practitioners, dieticians, pharmacists among others; ensuring cohesive approach towards achieving desired results.
- Served as a liaison between the nursing team and hospital administration, advocating for necessary resources to improve unit function and patient care quality.
- Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others.
- Administered medication and treatments to patients to observe and record responses.
Registered Nurse, Medical-Surgical Unit
Prattville Baptist Hospital
06.2012 - 12.2015
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
- Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
- Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
- Provided health education to patients and families regarding discharge instructions and plans of care.
- Advocated for and strived to protect health, safety, and rights of patient.
- Administered medications and treatment to patients and monitored responses.
- Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
- Managed complex wound care, including dressing changes, monitoring for signs of infection, and collaborating with wound care specialists as needed.
- Demonstrated flexibility in managing multiple priorities concurrently during high-stress periods while maintaining a calm demeanor.
- Performed emergency medical procedures such as BLS, ACLS and other condition stabilizing interventions.
- Monitored patient vital signs to perform thorough condition assessments.
- Provided education on disease management strategies to empower patients in self-care activities throughout their recovery journey.
- Facilitated timely discharges by proactively addressing potential barriers to transition such as insurance coverage or transportation issues.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Education
Master of Science - Psychiatric Nurse Practitioner
University of South Alabama
Mobile, AL12-2025
Bachelor of Science - Nursing
Jacksonville State University
Jacksonville, AL08-2018
Associate of Science - Nursing
Troy University
Montgomery, AL05-2012
Skills
- Relationship building
- Effective leader
- Program leadership
- Staff development
- Strategic planning
- Regulatory compliance
- Policy implementation
- Budgeting and financial management
- Policy and procedure improvements
Certification
- BLS Certification
- SECURE Certification
- SSL Alabama Board of Nursing
Languages
English
Native or Bilingual
Timeline
Program Director
Horizon Health
04.2021 - Current
Nursing Supervisor
Central Alabama Wellness
09.2016 - 04.2021
Psychiatric Charge Nurse
Shelby Baptist Medical Center
06.2014 - 09.2016
Registered Nurse, Medical-Surgical Unit
Prattville Baptist Hospital
06.2012 - 12.2015
- BLS Certification
- SECURE Certification
- SSL Alabama Board of Nursing
Master of Science - Psychiatric Nurse Practitioner
University of South Alabama
Bachelor of Science - Nursing
Jacksonville State University
Associate of Science - Nursing
Troy University
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