Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Lindsey Munoz

Austin,TX

Summary

Motivated professional with strong experience in customer service, team leadership, and operations. Skilled at working under pressure to deliver excellent results for clients and teams. Experienced in improving processes, managing teams, and achieving goals. Eager to contribute organizational and communication skills to a fast-paced, technology-driven logistics company.

Overview

5
5
years of professional experience

Work History

Beverage Cart Attendant Manager

Westlake Country Club
Austin, USA
06.2022 - Current
  • Delivered outstanding service, fostering positive relationships with members, and enhancing customer satisfaction.
  • Consistently achieved top sales performance for beverages, and received the most member compliments.
  • Provide an unforgettable experience to VIP members by going above and beyond.
  • Maintained a positive and energetic attitude, creating a welcoming atmosphere for members.
  • Excelled at multitasking and thriving under pressure in a fast-paced environment.

Supervisor

Lake Austin Spa and Resort
Austin, USA
11.2021 - 05.2022
  • Provided managerial support for multiple departments, ensuring smooth daily operations.
  • Oversaw recruitment, performance evaluations, and discipline, fostering a productive work environment.
  • Collaborated effectively with colleagues to uphold high service standards and guest satisfaction.
  • Assisted guests with facility information and personalized recommendations to enhance their experience.
  • Assumed Front Office Manager responsibilities during absences, ensuring service continuity.

Server

Lake Austin Spa and Resort
Austin, USA
06.2020 - 11.2021
  • Delivered fine dining experiences by adhering to high standards of presentation and service.
  • Upsold menu items, including wines, and cocktails, to enhance guest satisfaction and drive revenue.
  • Demonstrated in-depth knowledge of food preparation and wine pairings, enhancing guests' dining experiences.
  • Managed multiple tables and guest interactions while delivering a 5-star quality dining experience.

Education

Bachelor of Arts - Finance

Texas State University
San Marcos, TX
05-2026

Bachelor of Finance - Emphasis in Real Estate

Austin Community College
01-2024

Skills

  • Customer Service Excellence
  • Team Leadership and Development
  • Excel
  • Principled negotiation
  • Upselling and revenue growth
  • Operational Management
  • Excel

Hobbies and Interests

  • Exercise/Fitness
  • Cooking and Baking
  • Traveling
  • Outdoor Activities
  • Meeting New People

Timeline

Beverage Cart Attendant Manager

Westlake Country Club
06.2022 - Current

Supervisor

Lake Austin Spa and Resort
11.2021 - 05.2022

Server

Lake Austin Spa and Resort
06.2020 - 11.2021

Bachelor of Arts - Finance

Texas State University

Bachelor of Finance - Emphasis in Real Estate

Austin Community College

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Lindsey Munoz