Lindsey Murphy
COLUMBIA,SC
Summary
Reliable Barista, quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
Work History
Barista
PJ’s Coffee
Columbia, SC
07.2024 - 09.2025
- Prepared high-quality coffee beverages following established recipes and standards.
- Maintained cleanliness and organization of the coffee shop environment.
- Provided friendly customer service, addressing inquiries and concerns promptly.
- Operated espresso machines and brewing equipment efficiently during peak hours.
- Assisted in training new baristas on beverage preparation techniques and procedures.
- Handled cash transactions accurately at the point of sale system.
- Restocked supplies, ensuring availability of ingredients for daily operations.
- Collaborated with team members to maintain a positive work atmosphere.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Described menu items to customers and suggested products based on stated preferences.
Retail Sales Associate
Once Upon A Child Franchise
COLUMBIA, SC
06.2022 - 03.2023
- Assisted customers in finding and selecting children's clothing and toys.
- Organized merchandise on sales floor for optimal customer experience.
- Processed transactions accurately using point-of-sale system.
- Handled customer inquiries and resolved concerns promptly and professionally.
- Collaborated with team members to restock shelves efficiently during busy periods.
- Participated in promotional events to enhance customer engagement and store visibility.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Greeted customers upon entering the store and provided assistance.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Education
Homeschooled
Columbia, SCSkills
- Beverage preparation
- Customer service
- Cash handling
- Equipment operation
- Inventory management
- Team collaboration
- Sales techniques
- Conflict resolution
- Training new staff
- Health and safety compliance
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Organizational skills
- Coffee brewing
- Display case merchandising
- Physical stamina
- Coffee machinery
- Solid problem solver
- Coffee and tea expertise
- Adaptive and creative
- Drink customization
- Front counter maintenance
- Soft selling
- Point-of-sale operation
- Cleanliness standards
- Training and mentoring
Timeline
Barista
PJ’s Coffee
07.2024 - 09.2025
Retail Sales Associate
Once Upon A Child Franchise
06.2022 - 03.2023
Homeschooled