Lindsey Neumann
Lake in the Hills,IL
Summary
Motivated professional with several years of experience offering office support in a fast paced environment. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
20
20
years of professional experience
Work History
Medical Assistant
The Northwestern Childrens practice
Chicago, IL
08.2002 - 09.2022
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Organized patient charts before each day's clinic sessions began.
- Collected samples from patients for laboratory testing purposes.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Supported administrative staff by processing payments.
- Assisted back office patient processes to reduce office wait times.
- Handled general office duties to support administrative staff during peak hours.
Education
Medical Assistant Program
McHenry County College
Crystal Lake, IL01-2012
Richmond Burton Community High School
Richmond, IL01-2000
Skills
- Medical Records Management
- Professional Bedside Manner
- Stocking supplies
- Maintaining confidentiality
- Reliable
Timeline
Medical Assistant
The Northwestern Childrens practice
08.2002 - 09.2022
Medical Assistant Program
McHenry County College
Richmond Burton Community High School
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