Lindsey N. McKay
Ortonville,MI
Summary
Customer-focused sales professional with several years of expertise generating maximum sales by consistently meeting customers' needs. Successfully identifies customer preferences by fielding questions and engaging in information-gathering conversations. Hard worker always willing to perform extensive research and legwork to meet customer requests.
Overview
7
7
years of professional experience
Work History
Sales Professional
Moran Automotive Group
Sterling Heights, Michigan
05.2026 - Current
- Closed high-value vehicle sales while consistently achieving or exceeding monthly performance goals.
- Guided customers through purchasing process, ensuring seamless experience from vehicle selection and test drives to financing and delivery.
- Assessed customer needs and matched buyers with vehicles that aligned with their preferences, budgets, and lifestyles.
- Maintained comprehensive knowledge of inventory, vehicle features, incentives, and financing options, enabling informed customer decisions.
- Established strong referral network by providing responsive, transparent, and customer-focused service, enhancing customer satisfaction.
Sales Professional
Serra Chevrolet
Sterling Heights, MI
09.2022 - Current
- Generated $500,000+ in sales revenue, exceeding sales targets by 25%+, consistently surpassing performance expectations.
- Delivered compelling product and service presentations, effectively communicating value propositions to diverse customer segments.
- Built and maintained strong customer relationships, driving repeat business through proactive follow-ups and personalized service.
- Identified and capitalized on upselling and cross-selling opportunities, increasing average transaction value.
- Sourced new business through cold-calling, networking events, and targeted email outreach, expanding client base.
Sales Professional
Randy Wise Hyundai
Flint, MI
03.2021 - 08.2022
- Conducted needs-based sales consultations, aligning customer needs with tailored product and service solutions.
- Developed long-term client relationships, resulting in improved customer retention and satisfaction.
- Analyzed customer feedback to identify service improvements, enhancing overall customer experience.
Business Development Manager
Randy Wise Hyundai
Flint, MI
08.2020 - 03.2021
- Managed client relationships to enhance customer experience and foster long-term retention.
- Conducted in-person visits and sales meetings to assess client needs and present tailored solutions.
- Created and executed marketing campaigns to increase brand awareness and engage new and existing customers.
- Generated leads through high-volume cold calling and targeted outbound prospecting.
Quality Auditor
Centene Company
Detroit, MI
04.2019 - 08.2020
- Conducted detailed audits of operational processes and product quality, identifying risks and corrective actions.
- Verified compliance with government regulations through thorough labeling and documentation reviews, mitigating risk of non-compliance.
- Compiled detailed audit reports summarizing findings and actionable recommendations to enhance compliance outcomes.
- Created training materials on good manufacturing practices to onboard new employees effectively.
- Performed daily quality evaluations of inbound and outbound calls in accordance with company quality standards.
Education
Bachelor of Integrative Studies - Human Resources and Health Sciences
Oakland University
East Lansing, Michigan05-2017
Skills
- Lead generation
- Client acquisition
- Sales Forecasting
- CRM proficiency
- Client Relationship Building
- Organizational skills
- Time management
- Multitasking
- Communication
Timeline
Sales Professional
Moran Automotive Group
05.2026 - Current
Sales Professional
Serra Chevrolet
09.2022 - Current
Sales Professional
Randy Wise Hyundai
03.2021 - 08.2022
Business Development Manager
Randy Wise Hyundai
08.2020 - 03.2021
Quality Auditor
Centene Company
04.2019 - 08.2020
Bachelor of Integrative Studies - Human Resources and Health Sciences
Oakland University