Lindsey Owens
Shoreview,MN
Summary
Dynamic Senior Account Receivable Clerk at Optum with expertise in invoice processing and a proven track record of enhancing workflows. Skilled in cross-functional collaboration and process improvements, I developed training materials that fostered team cohesion and efficiency, ensuring timely billing and accurate account management.
Overview
22
22
years of professional experience
Work History
12-1900
12-1900
12-1900
10.2012 - Current
12-1900
Receptionist/Medical Records Clerk
Minnesota Urology
Maplewood, Mn
01.2005 - 2011
- Assisted with front desk operations, ensuring a welcoming environment for patients and visitors.
- Handled incoming calls, directing inquiries to appropriate personnel efficiently.
- Processed patient information and maintained accurate electronic health records using EMR software.
- Coordinated communication between medical staff and patients to enhance service delivery.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Graduate Certificate - Medical Coding
National American University
Roseville, MNGraduate Certificate - Legal Secretary
Minneapolis Business College
MNSkills
Invoice processing
Accounts receivable reporting
Accounts receivable
Claims processing
Data inputting
Team bonding
Process improvements
Cross-functional team collaboration
Timeline
12-1900
12-1900
10.2012 - Current
Receptionist/Medical Records Clerk
Minnesota Urology
01.2005 - 2011
Graduate Certificate - Medical Coding
National American University
Graduate Certificate - Legal Secretary
Minneapolis Business College