Lindsey Quigley
Englewood,CO
Summary
Dynamic front-of-house manager with a strong history of enhancing customer experiences and developing a skilled team. Expertise in crafting beverage pairings and training staff on service protocols ensures high standards and operational efficiency. Committed to fostering a positive work environment while driving profitability through exceptional service.
Overview
4
4
years of professional experience
Work History
Front of House Manager
Nolia
Centennial, CO
07.2025 - Current
- Supervised daily front of house operations and maintained high service standards.
- Hired and trained new employees to build a skilled front of house team. Scheduled employees to balance day-to-day business needs of both front and back of house teams. Established cleaning and sidewalk schedules. Delegated tasks for daily operations. Resolved customer complaints to enhance overall customer satisfaction. Acted as an intermediary between front and back of house to provide excellent customer experiences. Monitored sales and labor to maintain daily profitability. Created a positive and productive work environment.
- Developed and organized team schedules to ensure adequate staffing levels during peak hours. Managed managed staff assignments for optimal coverage.
- Trained new employees on customer service protocols and operational procedures.
Server
Margot
Denver, CO
05.2025 - 08.2025
- Nurtured a fine dining serving experience in the dining room offering an a la carte menu as well as the 8 seat chefs table. Built Toast floor plans and buttons with prices in our POS system. Created detailed training material to establish standard procedures with opening and closing duties. Developed wine education material detailing region, vineyard story, and tasting notes to enhance staff knowledge and guest experience. Assigned and coordinated tasks for FOH employees during restaurant opening to ensure smooth operations. Created wine pairing menus and custom mocktail pairings for 12-course tasting menu to elevate dining experience. Helped create the framework that earned this new restaurant a Michelin Star.
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness and organization of the dining area and the service stations.
Taproom Manager
Halfpenny Brewing
Centennial, CO
02.2024 - 11.2024
- Oversaw daily taproom operations to deliver efficient service.
- Educated staff on product knowledge and customer service skills to enhance guest interactions. on product knowledge and customer service techniques.
- Developed and implemented promotional events to enhance customer engagement.
- Cultivated relationships with regulars, contributing to new customer retention tracked by Mug Club sign-ups. Onboarded new bartender on beer standards and bar procedures to ensure consistent service quality. Assisted head brewers on a single barrel brew as well as a batch of ginger ale
Bartender
Strange Craft Beer Company
Denver, CO
07.2022 - 08.2024
- Crafted craft cocktails using fresh ingredients and seasonal flavors.
- Provided excellent customer service in a fast-paced bar setting.
- Managed inventory of beers, spirits, and bar supplies efficiently.
- Planned large events to increase sales and foster community relations, Studied brewing techniques and assisted in large-batch beer production to enhance product quality, Cultivated personal connections to encourage repeat business, Supported brewing operations during production days as needed
Education
Bachelor of Science - Human Resources Management
Southern New Hampshire University
Hooksett, NH09-2026
Timeline
Front of House Manager
Nolia
07.2025 - Current
Server
Margot
05.2025 - 08.2025
Taproom Manager
Halfpenny Brewing
02.2024 - 11.2024
Bartender
Strange Craft Beer Company
07.2022 - 08.2024
Bachelor of Science - Human Resources Management
Southern New Hampshire University