Lindsey Rabtoy
Wallingford,VT
Summary
Driven by a results-focused approach, I excelled as a Sales Associate at Dollar Tree Stores, enhancing customer satisfaction and loyalty through exceptional service and sales expertise. Leveraging skills in product promotions and relationship building, I significantly contributed to team efforts in improving store performance. My background also includes managing maintenance projects, showcasing my problem-solving skills and adaptability, and being a strong independent or team leader in all situations.
Overview
5
5
years of professional experience
Work History
Sales Associate
Dollar Tree Stores
Rutland, VT
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Learned and practiced basic ASM duties such as computer work, filling out deposit forms, handling money, and closing shift activities.
Apartment Management and Maintenance
Personal (family)
Rutland, VT
01.2020 - 06.2024
- Managed maintenance teams to ensure timely completion of projects and minimized downtime.
- Spearheaded projects aimed at improving environmental sustainability, reducing waste generation, water usage, or emission rates throughout facility operations.
- Effectively managed spare parts inventory levels while minimizing storage costs through strategic purchasing decisions and vendor partnerships.
- Collaborated with cross-functional teams to improve overall process efficiency and reduce operating costs.
- Maximized equipment life through rigorous adherence to manufacturer specifications during routine inspections and repairs.
- Coordinated with external vendors for specialized services or parts procurement, negotiating favorable contract terms when applicable.
- Improved asset utilization by designing and implementing effective maintenance schedules.
- Contributed towards meeting organizational goals/targets by consistently completing assigned tasks on schedule and within budget constraints.
- Worked hard to maintain clean, and working apartments and basements in apartment complexes.
- Worked by the book and clearly followed given instructions.
- Remained willing to make multiple attempts if plans failed.
- Remained optimistic and calm even during stressful or problematic situations.
Education
None - Cosmetology
Mill River Unified Union High School
Clarendon, VTSkills
Sales trends
Product and service sales
Sales expertise
Exceptional customer service
Excellent people skills
Cash Handling
Client Service
Professional demeanor
Product promotions
Social perceptiveness
Merchandising understanding
Problem-solving skills
Relationship building
Stocking and replenishing
Upselling
Sales training
Cash register operation
Product knowledge (Cosmetics)
Adapt to diverse groups
Accomplishments
Outstanding in art and math skills.
Won 2019 Spelling Bee.
Strong leader.
Great people skills.
Timeline
Sales Associate
Dollar Tree Stores
06.2024 - Current
Apartment Management and Maintenance
Personal (family)
01.2020 - 06.2024
None - Cosmetology
Mill River Unified Union High School