Lindsey Rekart
Clean Wood Recycling
TOLEDO
1
Certification
4
years of professional experience
Proactive professional with a solid background in front desk management and customer service. Skilled in time management and problem-solving, contributing to improved client experiences and efficient operations. Eager to apply strengths in a dynamic environment.
Work History
Receptionist
3 Years 3 Months- Managed front desk operations, ensuring a welcoming environment for clients and visitors.
- Handled incoming calls and routed inquiries to appropriate departments efficiently.
- Processed customer inquiries and complaints, enhancing client satisfaction through effective communication.
- Assisted in onboarding new staff, providing training on reception protocols and systems.
- Organized and maintained filing systems for documents and correspondence, ensuring easy access to information.
- Handled cash transactions and maintained sales and payments records accurately.
Team Member
6 Months- Resolved customer complaints promptly, fostering loyalty through effective communication and problem-solving skills.
- Implemented efficiency improvements in food preparation processes, enhancing overall service speed.
- Monitored inventory levels, restocking supplies to ensure seamless operations during peak hours.
- Handled cash transactions accurately, maintaining register integrity throughout shifts.
Team Member
9 Months- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Prepared and assembled menu items following safety and quality standards consistently.
- Collaborated with team members to maintain cleanliness and organization of workstations.
- Assisted in training new staff on operational procedures and customer engagement techniques.
Education
Bachelor of Arts - Psychology
- Dean's List [Fall 2024-present]
- Thompson Working Family Scholarship Recipient
- 3.5 GPA
- Undergraduate Psychology Association Member
- Undergraduate Research Experience
Skills
Telephone communication
Customer/Client relations
Call management
Front desk management
Document management
Time management
Certification
Mandated Reporter for Abused Children
Timeline
Team Member
Mr Spots
11.2024 - 05.2025Read More
Receptionist
Clean Wood Recycling
05.2023 - CurrentRead More
Team Member
Panera Bread
11.2022 - 08.2023Read More
Bowling Green State University
Bachelor of Arts from Psychology
Read More