Lindsey Riley
Wixom,USA
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
19
19
years of professional experience
Work History
SALES ASSOCIATE
ORANGE THEORY FITNESS
Commerce, MI
12.2018 - 03.2023
- Executed member enrollment processes and implemented retention strategies for existing accounts.
- Oversaw social networking accounts and marketing initiatives.
- Achieved top sales award for two consecutive years across 15 diverse locations.
- Facilitated conversion of 98% of trials to full paid memberships to enhance recurring revenue streams for location and brand.
- Trained new employees on company policies and strong sales techniques.
- Represented brand during special events, customer interactions and sales.
- Delivered exceptional customer service, fostering strong relationships and enhancing member retention.
SALES ASSOCIATE
VICTORIA SECRETS
12.2017 - 12.2018
- Responsible for assisting customers and upselling
- On average, converted a 'one item' buyer to at least five or more items by using the power of persuasion
- Introduced promotions and sale opportunities, enticing customers.
SALES ASSOCIATE
POLK CITY DIRECTORIES / INFOUSA
Livonia, MI
05.2004 - 08.2007
- Utilized persuasive communication techniques to transform cold calls into successful customer engagements.
- Executed cold calling campaigns to consistently secure $50k in monthly subscription sales.
- Engaged with non-renewal customers as part of 'Shark Tank' team to reinstate recurring subscriptions, achieving an 80% success rate.
- Leveraged expertise in company products and services to provide tailored solutions for customers.
- Provided product information to customers and aligned products with customer needs to boost satisfaction.
- Emphasized innovative products and promotional offers to enhance customer engagement during sales pitches.
Education
BACHELORS OF ARTS - BUSINESS/MARKETING
EASTERN MICHIGAN UNIVERSITY
Ypsilanti, MISkills
- Proficient in relationship building
- Meeting sales objectives
- Building social connections
- Adaptable learner
- Customer Service
- Effective relationship management
- Situational adaptability
- Market outreach initiatives
- Product Guidance
Timeline
SALES ASSOCIATE
ORANGE THEORY FITNESS
12.2018 - 03.2023
SALES ASSOCIATE
VICTORIA SECRETS
12.2017 - 12.2018
SALES ASSOCIATE
POLK CITY DIRECTORIES / INFOUSA
05.2004 - 08.2007
BACHELORS OF ARTS - BUSINESS/MARKETING
EASTERN MICHIGAN UNIVERSITY