Lindsey Rogier
Evansville,IN
Summary
Experienced Pharmacy Technician knowledgeable in various aspects of pharmacy operationsand eager to bring talent and expertise to Shields Pharmacy. Successful in building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Overview
14
14
years of professional experience
Work History
Certified Pharmacy Technician
Deaconess Hospital
10.2016 - Current
- Assist patients in minimizing medical expenses by recommending pharmaceutical patient assistance programs at no cost for infusions and injectable products or co-pay programs for out-of-pocket related costs.
- Proper documentation of medication received, filing, and documentation of co-pay claims processed
- Collaboration between program administrators for reimbursement and drug replacement programs from pharmaceutical companies
- Communicated directly with doctors offices via telephone, fax, and email.
- Submitting co-pay claims with pharmaceutical companies with proper documentation submitted: EOB, detailed bill, and UBO4 forms
- Collaborate with the precert department to complete prior authorizations for patients medications.
- Speak with insurance companies regarding prior authorizations and denials of patients medications.
Pharmacy Technician
Walgreens
05.2015 - 09.2016
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
Direct Support Professional
Southern Indiana Resource Solutions
05.2013 - 05.2015
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Teaching Assistant
Perry Central Elementary
08.2009 - 05.2014
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Supported classroom activities, tutoring, and reviewing work.
- Assisted in maintaining an engaging and respectful educational environment by promoting discipline and cooperation.
- Facilitated activities in small groups to reinforce concepts taught by the class teacher.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
Education
Associate of General Studies -
Vincennes University Jasper Campus
Jasper05.2014
Academic Honors -
Perry Central High School
Leopold05.2005
Skills
- Patient Confidentiality
- Prescription Order Verification
- Customer Care
- Data Gathering
- Excellent Phone Demeanor
- Coverage Determination
- Computer Billing Systems
- Team Collaboration
- Microsoft Office
- Time Management Abilities
Timeline
Certified Pharmacy Technician
Deaconess Hospital
10.2016 - Current
Pharmacy Technician
Walgreens
05.2015 - 09.2016
Direct Support Professional
Southern Indiana Resource Solutions
05.2013 - 05.2015
Teaching Assistant
Perry Central Elementary
08.2009 - 05.2014
Associate of General Studies -
Vincennes University Jasper Campus
Academic Honors -
Perry Central High School
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