Lindsey Rosing
Slater,IA
Summary
Highly motivated and eager to provide excellent customer service with 5+ years of experience as well as applying knowledge of Procurement processes and procedures. Ability to learn in a fast paced environment with exceptional time management skills.
Overview
7
7
years of professional experience
Work History
Customer Relations Coordinator II
Iowa State University Procurement Services
2021.12 - Current
• Provides product information, recommendations, and suggestions to meet customer needs.
• Explains policies and procedures to customers.
• Fulfills customer requests, invoices, billing, orders, etc.
• Resolves customer issues.
• Coordinates special projects.
• Maintains and builds customer relationships.
• Assists with marketing, promotions, and sales.
Procurement Services Student Employee
Iowa State Unversity
2021.08 - 2021.12
- Experience with Procurement policies and procedures.
- Proficient with eProcurement systems
- Perform daily tasks around the office
- Assist with website edits
Customer Service Representative
South Story Bank And Trust
2019.11 - 2021.09
- Provided outstanding customer service via phone, email and in-person.
- Inspected ATM balances, refilled cash as needed and ensured the system was in good working order.
- Counted and balanced vault at the end of each day, made sure tickets were ran correctly throughout the day.
- Promoted South Story Bank and Trust products and services while analyzing customer accounts to find possible services that they may be interested in.
Senior Consultant
Pampered Chef
2019.01 - 2022.02
- Providing outstanding customer service with the ability to adapt to customer needs.
- Maintaining positive customer relations to ensure future sales.
- Present, promote and sell products through an online platform.
Cashier/Meat Clerk
Town And Country Market
2016.11 - 2019.11
- Provided outstanding customer service while adapting to customer needs.
- Assisted management with training of new employees.
- Counted and reported accurate inventory counts.
Education
Bachelor of Science - Business Management
Iowa State University
Ames, IA05.2022
Associate of Arts - Liberal Arts And General Studies
Des Moines Area Community College
Ankeny, IA05.2020
Skills
- Excellent Customer Service
- Computer Proficiency
- Ability to resolve customer issues in a time sensitive environment
- Ability to maintain positive relationship with customers
- Provide Training on Procurement Software such as Amazon Business and eProcurement procedures
Timeline
Customer Relations Coordinator II
Iowa State University Procurement Services
2021.12 - Current
Procurement Services Student Employee
Iowa State Unversity
2021.08 - 2021.12
Customer Service Representative
South Story Bank And Trust
2019.11 - 2021.09
Senior Consultant
Pampered Chef
2019.01 - 2022.02
Cashier/Meat Clerk
Town And Country Market
2016.11 - 2019.11
Bachelor of Science - Business Management
Iowa State University
Associate of Arts - Liberal Arts And General Studies
Des Moines Area Community College
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