Lindsey Rosing

• Provides product information, recommendations, and suggestions to meet customer needs.
• Explains policies and procedures to customers.
• Fulfills customer requests, invoices, billing, orders, etc.
• Resolves customer issues.
• Coordinates special projects.
• Maintains and builds customer relationships.
• Assists with marketing, promotions, and sales.

• Experience with Procurement policies and procedures.
• Proficient with eProcurement systems
• Perform daily tasks around the office
• Assist with website edits

• Provided outstanding customer service via phone, email and in-person.
• Inspected ATM balances, refilled cash as needed and ensured the system was in good working order.
• Counted and balanced vault at the end of each day, made sure tickets were ran correctly throughout the day.
• Promoted South Story Bank and Trust products and services while analyzing customer accounts to find possible services that they may be interested in.

• Providing outstanding customer service with the ability to adapt to customer needs.
• Maintaining positive customer relations to ensure future sales.
• Present, promote and sell products through an online platform.

• Provided outstanding customer service while adapting to customer needs.
• Assisted management with training of new employees.
• Counted and reported accurate inventory counts.