Lindsey Scalf
Mount Sterling,KY
Summary
Reliable and enthusiatic worker that is successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
3
3
years of professional experience
Work History
Apparel Team Lead
Walmart
01.2022 - 01.2024
- Mentored team associates, creating a supportive environment that encouraged professional growth and development.
- Provided exceptional services and pleasant shopping experiences to the customers.
- Focused on Sales percentages and made sure our areas were merchandised well to make sure we had a good turnout at the end of the week.
- Assisted in the hiring process for new team members by conducting interviews and evaluating candidate qualifications.
- Collaborated with other departments within the store on cross-promotional efforts aimed at increasing overall sales revenue.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed daily operations, including opening and closing procedures, cash handling, and employee scheduling.
Digital Team Lead
Walmart
12.2021 - 01.2022
- Collaborated with other department leads to ensure product instock/availability was accurate so we could give our customers the best experience whenever they order their groceries online.
- I had 50 associates in the Online Grocery department at Walmart. I held weekly team meetings to inform team members on our metrics and how we could improve and to congratulate the good work done so far. Very important so that everyone stays informed and updated
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
- Focused a lot on metrics for my department, making sure each percentage was being met for that day. These metrics reflected how well my team and I were doing.
Digital Personal Shopper
Walmart
09.2020 - 12.2021
- Worked productively to meet order requirements and service expectations.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Loaded and unloaded orders at customer's homes or locations.
- Mentored new Personal Shoppers by sharing company knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
Education
Bachelor of Arts - Elementary Education
University of The Cumberlands
Williamsburg, KY06.2028
High School Diploma -
Nicholas County High School
Carlisle, KY05.2021
Skills
- Building Customer Loyalty
- Inventory Management
- Goal-Driven
- Team Leadership
- Sales floor organization
- Merchandising and Displays
- Adaptable and Flexible
- Strong Communication and Interpersonal Skills
Timeline
Apparel Team Lead
Walmart
01.2022 - 01.2024
Digital Team Lead
Walmart
12.2021 - 01.2022
Digital Personal Shopper
Walmart
09.2020 - 12.2021
Bachelor of Arts - Elementary Education
University of The Cumberlands
High School Diploma -
Nicholas County High School