Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Call all 350 plus customers who have a service agreement with the company twice a year in the Spring & Fall to make sure unit is running great and up-to-date before the hot and cold arrive.
Organized every single customers file on inside then alphabetically printed out label which was color coordinated by residential orange) and commercial (purple) and switched files to the medical file stand up cabinets instead of the drawer kind. I did all 6 cabinets with 7 rows in each.
Dispatch employee's to jobs
Maintain all billing and collection records
Accounts Receivable & Payable
Register HVAC Equipment
Filing
Respond to questions and concerns about service, and escalate calls appropriately
Checked all inventory and ordered all parts and equipment needed for the job and all parts needed as extra for stock.
Create Purchase Orders / Enter onto excel spreadsheet
Maintain fuel expense records
Delivered mail to and picked mail up from post office
Completed bank deposits and brought to bank
Office Manager
J.W. Anderson Law Firm, PLLC
Bellville, TX
02.2018 - 11.2018
Answering all phone calls
Scheduling all consultations with Attorney
Attended and took notes during consultations with Attorney and clients
Attended Court with Attorney
Filing
Scanning
Faxing
Accounts Receivable
Accounts Payable
Called all clients the week of their Court date as a reminder
Emailed clients and other Attorneys about cases
Completed all bank deposits
Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Completed bi-weekly payroll for Number employees.
Infant/Toddler Teacher
Shady Acres Daycare
Bellville, TX
08.2012 - 01.2015
Work 10 hour shifts
Oversees small children and teaching them basics of alphabet, colors, shapes, days of the week, months of year, and name writing etc.
Help with taking monthly and weekly payments
Book Keeping
Filing Reports
Answering Phones
Communication with parents
Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
Office Manager
Weige’s Custom Paint & Body
Giddings, TX
12.2023 - 01.2024
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Completed bi-weekly payroll for Number employees.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
Developed strong relationships with insurance companies, resulting in expedited claim processing and faster turnaround times for customers.
Improved customer satisfaction by addressing concerns promptly, providing timely updates on vehicle repairs, and ensuring high-quality service.
Education
GED -
Bellville High School
Bellville, TX
Skills
Customer Service & Communication Skills
Efficient time management
Proficient in software
Ability to multitask
Collaborative teamwork
Strategic goal setting
Scheduling proficiency
Maintaining confidentiality
Record keeping skills
Flexible adaptability
Punctual
Computer skills (Microsoft Word, QuickBooks, Excel)
Data Enty
Customer Relations
Organizational skills
Customer service
Billing
Bookkeeping
Multitasking
Reliability
COMMUNICATION
Write clearly and concisely, listens attentively, gathers appropriate information