Lindsey Silvas

• Developed and implemented strategies to increase market share and profitability of the district.
• Managed a team of sales representatives and provided training, coaching and mentoring to ensure optimal performance.
• Provided feedback on products, pricing, promotions, marketing campaigns, competitive activities and customer service issues.
• Conducted regular meetings with sales staff to review progress against goals.
• Negotiated contracts with customers to maximize profits while meeting customer needs.
• Monitored inventory levels at retail outlets within the district in order to ensure adequate stock availability for customers.
• Participated in trade shows and other promotional events as required by company.

• Provided crisis intervention, emotional support, and advocacy services to individuals experiencing a variety of personal crises.
• Collaborated with other professionals such as social workers, law enforcement, psychiatrists, and psychologists to develop treatment plans for clients.
• Advocated for clients in court proceedings related to legal issues or protection orders.
• Managed 24-hour helpline providing emergency assistance to callers in crisis.
• Maintained detailed and confidential client records, documenting all interactions and interventions.

Serena Hilliard (Assistant Director): (806)-763-3232

• Attended weekly team meetings to discuss sales strategies and targets.
• Maintained accurate records of sales activity using computer software programs.
• Developed relationships with key decision makers within target accounts.
• Generated leads through cold calling prospective clients.
• Conducted research into current market trends to identify opportunities for growth.
• Implemented effective strategies to increase customer retention rates.

Tom Mitchell (Supervisor): (806)-300-2558

• Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
• Delegated and reviewed staff performance and provided comprehensive coaching in cash management, inventory orders, and opening/closing store procedures.
• Monitored employee attendance records, timekeeping, and payroll information.
• Maintained up-to-date knowledge of company products and services.
• Created reports on sales trends, inventory levels, and financial data.
• Lisa Bustos (Store Director): (806)-939-4488

• Performed data entry tasks into various computer systems accurately and promptly.
• Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
• Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
• Assisted with special projects assigned by management when required.
• Organized conference room reservations for meetings and events.